[Hidden-tech] Brother Printer Issues

[Neal Priestly]

Annamarie-

The 2000N series printers have web interfaces.  The web interface tends to
be much more helpful for diagnosis than the lights and the manual...  Just
find the printer's IP address and type it into the address bar of your
computer's browser.

That said, that's an older printer and any number of things could be wrong
with it that would cost more to address than a comparable replacement.
Unless you are much closer to the paperless office ideal than pretty much
anyone I've ever worked with, you've definitely gotten more run than any
responsible seller would have predicted.  I can certainly understand not
wanting to add to a landfill, but it may be the right business decision for
this device.

-Neal Priestly
 Free Range Technologist



On Wed, Apr 25, 2012 at 1:26 PM, Annamarie Pluhar <
annamarie at pluharconsulting.com> wrote:

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>
> Hi,
>
> Just in case someone on this list knows something that I can't find on the
> web...
>
> I have a Brother HL-2070N. It's been a workhorse.  Now, it simply won't
> clear a red light flashing which is supposed to indicate a paper jam. I've
> done everything I can find: corona wire, taking it apart and looking for
> mechanical difficulties, resetting empty toner cartridge indicator...
>
> The folks at Brother stopped providing support when I told them I was
> using a third-party toner cartridge ($17 vs. $81!) . Does it really make a
> difference?
>
> Any suggestions? My partner thinks I should simply buy a new printer, but
> I'm loath to dispatch yet another electronic device to the electronic
> graveyard!
>
> Thanks,
>
> Annamarie Pluhar
>
> Pluhar Consulting
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