Hi Lynn I got a Verizon iphone last February and love it more than I should really admit. The phone usage itself is the same price as my old non- smart phone, plus $30 a month for unlimited data. (I was out of contract on my old phone so I think I got a good deal for signing a new contract.) I have experienced a few short dead spots going to Boston on route 2 but very minor. I use the gps app and the radio app and email all the time with really good coverage everywhere too. I think that you will find horror stories about both AT&T and Verizon because they are both large corporate entities--as others have said, it depends where you are. I don't know if they will still let you take one on a trial basis to test out the coverage. I have other verizon services bundled and like the discount. I got really good customer service from verizon when I bought the phone and attribute that to the agreement they have with Apple. Lynne