[Hidden-tech] Word 2011 for Mac troubleshooting

Shel Horowitz shel at frugalfun.com
Fri May 6 07:35:36 EDT 2011


I don't know this version of Word, but I have solved similar problems 
by doing Save As into RTF, under a new name, and then opening.

Also try deleting the last character of the document and then doing 
Save As (or copying everything but the last character)--because Word 
stores a lot of document info in the hidden character just after the 
last character. Just keep renaming every time, so you can easily 
revert if you don't like the results.

At 3:52 PM -0400 5/4/11, Stacy Kontrabecki wrote:
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>
>I can't find an answer by googling around. What do you know?
>
>I've been using this one Word document for years in PC without a problem
>but in Mac I'm having real problems.
>
>The doc has checkboxes and drop down lists in its form design. When the
>doc is Protected, all selections and x marks are there. When I need to
>Unprotect to make changes that are only accessible this way (and this
>happens everytime I use the doc for a new client), no problem, all
>selections and checks remain, however, when I need to Protect the
>document again to go and continue filling out the forms, all the
>checkboxes and drop down selections disappear. I am protecting just the
>"Forms" as protecting comments, track changes, etc. doesn't allow for
>normal document composition.
>
>With hundreds of checkboxes and dropdowns, this is getting ridiculous to
>manage. Can you help?
>
>Stacy
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