Follow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset. "Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, that administrator account may be used to reset the passwords of other administrator accounts using the steps described above. These steps require an optical drive; if your Mac does not have an optical drive and you have a Mac OS X v10.6 Install disc, see below. 1. Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager<http://support.apple.com/kb/HT1310>or the Startup Disk preference pane to select the Install disc. 2. Choose a language, click the arrow button to continue, 3. Mac OS X v10.6 or later: Choose *Password Reset* from the *Utilities*menu. Mac OS X v10.5 or v10.4: Choose* Reset Password *from the *Utilities* menu. Mac OS X v10.3: Choose* Reset Password *from the *Installer* menu. * Tip*: If you don't see this menu or menu choice, you're probably not started from the disc yet. * ** Note*: The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password. 4. Select your Mac OS X hard disk volume. 5. Select the user name of your *original* administrator account. *Important:* Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account. Mark Firehammer TechEffective.net 413 303 0315 On Fri, Mar 25, 2011 at 8:41 AM, <dstevens at tryandfindit.com> wrote: > ** Be sure to fill out the survey/skills inventory in the member's area. > ** If you did, we all thank you. > > > > Good Morning All, > > I am trying to install a printer for a MacBook Pro, > and I keep getting prompted for a password. > However, my client tells me "there is no password" > I am logged on as the Admin account, the only other account there is guest. > > Does anyone know how to get around this, or retrieve the password? > > thanks, > don > > *TFI* Enterprises > Don Stevens > 785 Williams Street, # 142 > Longmeadow, Ma 01106 > Office: 413.209.8333 > Cell: 860.614.4153 > Email: dstevens at tryandfindIT.com > > > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -- *Mark Firehammer* *413 303 0315* ** *Website:* http://techeffective.net *Facebook: *Facebook.com/techeffective <http://Facebook.com/techeffective%20> [image: Get Tech Effective]<http://feeds.feedburner.com/%7Er/GetTechEffective/%7E6/1> <http://feedburner.google.com/fb/a/headlineanimator/install?id=iru7c61fcvc1v4i1d4umtctnak&w=1> ↑ Grab this Headline Animator<http://feedburner.google.com/fb/a/headlineanimator/install?id=iru7c61fcvc1v4i1d4umtctnak&w=1> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20110325/a48a86f3/attachment.html