[Hidden-tech] GAW internet

[Neal Priestly]

Dan-

As I've mentioned on previous iterations of this thread, your experience
with GAW will be directly tied to your location.

In a prior position I used them in two remote locations, neither of which
had other high-speed options.  One site was almost trouble free - the
biggest trouble we had at that site was a self-inflicted layer 1 issue my
predecessor had left me trying to save money on the initial self-install.
The other location - due to it's physical location relative to the GAW
towers- was always hit or miss at best.  The folks at GAW (and it's
predecessor in that location - SNE-WISP) were always diligent in trying to
improve the coverage, but the local topology worked against them.

They did take a couple lightning strikes during the summer and that lead to
a multi-day outage at both sites - each was single sourced due to location.
Either they didn't realize the severity of the issue right away or they soft
pedaled the initial estimates.  I was a bit annoyed - I would always prefer
to hear the spread of possible resolution times rather than your best (or
most hopeful) estimate.  I'd have made effective sneakernet plans earlier if
I had known the eventual extent of the downtime, along with determining a
workable schedule to activate the sneakernet to make the workflows a bit
less disrupted...  In their defense, they could have just been sure and
wrong at the same time.  It happens to all of us once in a while.

That said, they were responsive and helpful - even in helping us resolve the
self-inflicted wounds.

-Neal Priestly
 Free Range Technologist

On Wed, Jul 6, 2011 at 8:50 PM, Daniel Fried <frieddan at gmail.com> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
>
>
>
> does anyone have experience with GAW internet? (gaw.com if you're
> interested)  They have high-speed service int he valley delivered over a
> radio signal and they promise 10-20mpbs for a reasonable price.  I've been
> thinking of switching from Comcast.
>
> Good/bad/indifferent?  I've spent a few minutes researching but haven't
> found much as they seem to be a regional player.  Thought I'd ask here
> before getting into more serious research.
>
> Thanks
>
> -Dan
>
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