[Hidden-tech] Missing TimesNewRomanPSMT

[Tom Adams- Reelife Productions]

Todd,
perplexing indeed. sorry no answer for you but would highly suggest you also post your question in an appropriate forum at creativecow.net - lots (more) of smart creative/technical folks over there too.


Regards,

Tom Adams
from iPhone (413) 575-9707
Director/Owner
www.ReelifeProductions.com
www.Folktographybytom.com
web.me.com/ReelifeProductions

On Jan 6, 2011, at 11:20 AM, Todd Howard <todd at toddhoward.com> wrote:

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> 
> 
> Hello Hidden-Tech Listers,
> 
> Sorry in advance for the long email! This is a real mystery, and googling the issue turned up some instances of it, but no resolutions... just a lot of old dead forum threads...
> 
> The BACKSTORY: I am a lifelong Mac user and I'm running Mac OS X 10.6.5 currently. Everything's updated, gobs of RAM and CPU speed; 2 year old Mac Pro 8 core. I'm normally the person that people with Mac questions come to for answers.... this one is stumping the hell out of me, and it is in that state that I turn to you all.
> 
> I'm using Pages (iWork '09) as a stand in for MS Word. I'm working on the third edition of my book, and my publisher *requires* MS Word.
> 
> Since the first edition, 2008, I have been using Pages instead of MS Word, and the publisher/editors have never known the difference. I opened their word doc templates with all of their required manuscript styles, and built my original 12 chapter book from these MS files, with Pages. Everything has always worked perfectly.
> 
> End of the day, I export as "Word" and my editor receives manuscript .docs, and has been for years, no problem. She initiates the track changes function, and sends me her edits, and I can open them all back up in Pages again, and it works seamlessly, track changes and all. I make my edits, send them page as a Word .doc file... all is well with the world.
> 
> The PROBLEM: Yesterday, I'm sitting here writing... (10th day or so in a sting of days working on revisions to the book, using the last final docs) I did nothing, didn't update the OS, didn't add anything strange or new to the computer... I performed a standard Export -> Word Doc, and suddenly, my page view goes all wonky. The letters in the text of my document spaz out, develop a strange case of kerning and line separation, and it looks like there's a space between every letter. I even begin to suspect that the font has changed, although, the Font menu still reads Times New Roman...
> 
> From that moment on, every pages file form my book that I open in Pages says:
> 
> Some warnings occurred. Would you like to review them now.
> 
> I click Review, and it says:
> 
> Warning Type:
> Substituted Font
> 
> Warning:
> The font “TimesNewRomanMS” was substituted for the missing font “TimesNewRomanPSMT.”
> 
> 
> I don't think I ever had a font called TimesNewRomanPSMT to begin with, but regardless... when I select a paragraph of regularly styled Times New Roman 10, Regular (the normal body style for the book), I look to the font menus, and the font menu still says Times New Roman, but the style menu which normally says "Regular" for this particular style, is now blank... and I can select "Regular" from that menu, but nothing happens...
> 
> in fact If I select all on the whole document and change to a different font all together, the font changes, but then I can't change BACK to Time New Roman...
> 
> Does any one have a clue what might be going on here? Everything was working fine and has been for months. I didn't do anything new or different. It seems to me that my Font has just corrupted somehow... but...
> 
> Some Troubleshooting Steps I took:
> 
> - I ran Font Book's font validation feature, and it validated my Times New Roman font, says everything is fine with it. I also did a search, Mac users know there are two main Fonts directories, one for the "whole computer" and one within the home directory of each "user account." I searched both directories... the main hard drive fonts library contains:
> Times New Roman Bold Italic.ttf
> Times New Roman Bold.ttf
> Times New Roman Italic.ttf
> Times New Roman.ttf
> 
> and the user/library/fonts directory contains no Times fonts whatsoever.
> 
> - Also, uploaded one of the files to my editor, and she was able to open them in MS Word and they looked 100% normal and fine, with no errors on her end.
> 
> Again, sorry for such a diatribe, but I wanted to lay it all out in hopes of finding some suggestions, solutions or resolutions.
> 
> Thank you all sincerely,
> Todd Howard
> 
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