[Hidden-tech] Charter... it is as bad as you all said

[Christine Pilch]

Jason, this might help...

Attorney, Jeff Fialky of Bacon Wilson spent 10 years working for large cable
concerns, and he is hired by municipalities to represent them when they
negotiate contracts with cable companies. You could email or give him a
call. 

JFialky at BaconWilson.com
413.781.0560


Best regards,
- Christine Pilch


Miracle Growth for your Company

Grow My Company
68 Dugan Road
Ware, MA, 01082
413.537.2474
Christine at GrowMyCo.com
http://growmyco.com






-----Original Message-----
From: hidden-discuss-bounces at lists.hidden-tech.net
[mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf Of Kiernan
G-S
Sent: Wednesday, November 03, 2010 5:48 PM
To: jason at sampw.com
Cc: email list Hidden-Tech
Subject: Re: [Hidden-tech] Charter... it is as bad as you all said

   ** Be sure to fill out the survey/skills inventory in the member's area.
   ** If you did, we all thank you.


Generally the charter/comcast agreements with the state dont allow
this. They own the cable lines they have paid to lay in the town as
far as I know.

The better solution would be to find a way to encourage/fund verizon
bringing in their competitive FiOS services.

~Kiernan

Head Technician - Green Earth Computers
www.greenearthcomputers.us
greenearthcomputer at gmail.com
413-282-TECH



On Wed, Nov 3, 2010 at 9:46 AM, Jason Miranda <jason at sampw.com> wrote:
>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
>
>
> Hi all,
>
> Wanted to check in with anyone here in the Easthampton area who has
Charter Business Internet. We've been experiencing sporadic outages over the
last 48 hours. Can't get any answers from Charter other than they are aware
of a problem with a node in our area, are working on it, but cannot give an
ETA.
>
> I've had Charter Business for about 3 mos. I thought paying for the
business-quality rather than residential would get me better service, but
the quality of the service and the customer service has been very low. To
the point that my opinion is that Charter's regard for its business
customers is as low as the quality of its service.
>
> We connect to another business network via VPN here and we've experienced
brief outages or hiccups during a typical business day that the VPN
connection breaks about 5–10 times.
>
> I'm wondering if Easthampton would consider allowing Comcast to offer
service in the area. Is there a committee through City Hall that deals with
these negotiates these relationships? I read Easthampton's masterplan for
the city when we were going through the home buying process. I was impressed
with the vision, but It seems like if they want to fulfill the goals
outlined there they need to be an attractive place to live and work for
telecommuters and people working from home offices. Based on the terrible
service I've experienced with Charter, it doesn't seem to methat they are is
the partner to help Easthampton achieve its long-term goals.
>
> Thanks,
> Jason
>
>
> Jason Miranda
> Spoke & Wheel | www.sampw.com
> publishing and media services
> (ph) 413.203.1123
> (fax) 617.206.9516
>
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