[Hidden-tech] Backup Exec 11d issue

[Neal Priestly]

David-

   One thing to check that has bitten me in the past:  Is there sufficient
space on the volume where VSS is dropping the snapshots?  If there isn't
sufficient space for the DB snapshot it fails gracefully but quietly and
moves on.  If you can't add capacity in the near term, an offline defrag of
the DB can often cut the size down enough to get the backup to fit in the
allotted space long enough to get the paperwork done.

-Neal

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Neal Priestly
Technology Wrangler / Job Seeker
neal.priestly at gmail.com

===========


On Tue, Nov 2, 2010 at 11:08 AM, David Korpiewski <davidk at cs.umass.edu>wrote:

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>
> Good morning everyone!
>
>   I have an issue that I have been unable to resolve.   I have a Backup
> Exec 11D server.  I have an Exchange 2007 server running the Backup Exec
> 11d client.  For a long time the Exchange server ran fine and it was
> being backed up.  Recently for some unknown reason the First Storage
> Group database (the primary private database for the 200 or so exchange
> users) will fail at some random interval and the Backup Exec client on
> the server dies completely.   No errors in the logs! how frustrating!
>
> I've tried:
>
> (1) manually adjusting the VSS settings on the server for the drive that
> holds the exchange backup
>
> (2) trying to find an updated client, but haven't had any luck
>
> (3) updated the 11d server to the latest patch set
>
> (4) trying an active copy vs passive copy
>
> (5) Checked the vssadmin and verified that tasks were completing and
> there were no errors reported.
>
> So far, the most I've gotten backed up was 19gb of the 38gb that is the
> full size of the exchange database.  Normally it backs up 2 to 5 gb
> before it dies.
>
> Can I put the VSS copy of the exchange database on another drive?  The
> VSS service has complained that it has too much I/O on the drive that
> the exchange server's databases sit on.  Perhaps that is the issue
> alone, but I don't know how to get the VSS for exchange off.
>
> Thank you in advance
> David
>
>
>
>
> --
> ===========================================
> David Korpiewski
> Software Specialist I
> CSCF - Computer Science Computing Facility
> Department of Computer Science
> Phone: 413-545-4319
> Fax:   413-577-2285
> ===========================================
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