[Hidden-tech] Have you used? CRM, Capsule, GoogleApps...

[Andrew Bellak]

We use Sugar CRM free edition mainly because we wanted a solution we 
could host ourselves.  Roy Cohen of Network Advantage set this up for us 
and maintains it as needed.  He's a member of HT.

Microsoft Outlook has a module called Business Contact Manager which is 
a decent product IMO.

Now if only Mozilla's Thunderbird did the same or integrated better with 
any of these CRM apps.  I think Mozilla should buy Sugar and make it 
happen, maybe this will be my 1st Facebook campaign . . .

I had a great conversation with someone on this list who I believe 
helped design HEAP CRM - http://heap.wbpsystems.com/.

Not much info. on the site about how well it plays with other apps.

We're using Mailchimp over Constant Contact or iContact, by the by.

I did post recently about a program that does payroll OTHER than 
Quickbooks but did not get many (if any) responses.  It does not look 
like Xero, Freshbooks, or FreeAgent YET have this feature in the USA.

My guess is that app makers are concerned with liability when 
calculating tax payments for payroll and therefore avoid it.

Andrew


On 5/20/2010 5:11 PM, Val Nelson wrote:
>     ** Be sure to fill out the survey/skills inventory in the member's area.
>     ** If you did, we all thank you.
>
>
>    
>
>
> HI David and HT,
> I'd like CRM info too. If there's something that integrates nicely 
> with GoogleApps, MailChimp, and is easy, good service, and 
> inexpensive, I'd like to see it.
>
> I'd love to hear experiences with Capsule or similar. Seems like it 
> might fit.
>
> Thanks
> Val
>
> _____________________________________
> *Val Nelson*
> *
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> On Tue, May 18, 2010 at 8:22 AM, David F. Farkas <david at farkas.com 
> <mailto:david at farkas.com>> wrote:
>
>       ** Be sure to fill out the survey/skills inventory in the
>     member's area.
>       ** If you did, we all thank you.
>
>
>
>     Hi folks...
>
>     I'm expanding my use of the Google platform and checking out a
>     couple of cheap / free CRM SAS apps that integrate with gMail /
>     GoogleApps.
>
>         * Has anyone used Capsule CRM or looked at it?
>
>           SalesForce was overkill and too hard / time consuming to set
>           up. Insightly is too basic. Capsule seems customizable but
>           simple and integrates with gMail.
>
>         * Capsule also integrates with MailChimp. I have been using
>           Aweber. Can anyone give me compare / contrast / comment on
>           pro / cons features / uses of each of those?
>
>           It would be great to have Autoresponders / Newsletters /
>           drip email integrated into the CRM. I never felt the
>           interface on Aweber was easy to use. Can MailChimp do
>           everything Aweber does PLUS drip email?
>
>     Thanx so much!
>     David
>
>     -- 
>
>
>
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>     DAVID  FRANKLIN  FARKAS
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