[Hidden-tech] web host problem - advice request

B. Kimo Lee bklee at azurelink.com
Wed Jun 9 21:39:12 EDT 2010


Hi Val,

Sorry about your server getting cracked.
It looks like your site is back up as of this time. At least they  
moved it to another IP so it could be up while they work(ed) on the  
problem.
I have a client whose site was offline for more than 2 weeks while the  
hosting company struggled with cleaning up the affected server. So I  
think you're pretty lucky to be up.

Intrusions certainly are a risk on shared servers since you can't  
control what the other site owners are doing. Hopefully Bluehost is  
keeping up with the necessary server software patches on their end,  
though they do claim to host over 1 million domains. Site owners —  
especially small businesses without a technically qualified webmaster  
devoted to site management — tend to fall behind on keeping up-to-date  
with upgrades to their site scripts, which are an ongoing thing. Those  
are the sites that get cracked.

I remind my shared-hosting clients to stay on top of their updates or  
I do it for them.  $30/year for your own IP seems pretty low if it  
gives you that security you need to stay up and running.

Best,
Kimo


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On Jun 9, 2010, at 5:53 PM, Val Nelson wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's  
> area.
>   ** If you did, we all thank you.
>
>
> Hi HTers,
> Wondering what you think of this. My web host, Bluehost, has my  
> website on a shared IP. One of the other websites on that server was  
> attacked so now my site has been temporarily moved to a dedicated IP  
> and I have to wait for propagation (anywhere from 4-72 hours-ish)  
> for the site to be found again.
>
> To make matters worse, they will move it back once they solve the  
> attack and then I'll have that same propagation situation. And they  
> won't promise to do that move back overnight. Hate that.
>
> Bluehost claims this is a fairly common occurrence for shared  
> hosting services but not common on any one server. Is this that  
> common? Doesn't sound right to me.
>
> I'm trying to decide between paying for a dedicated IP ($30/year) or  
> moving hosting services. Can you advise?
>
> Thank you!
>
> Val
>
> _____________________________________
> Val Nelson
>
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