Hi Stacey, Unbiased third-party opinion - if you're running a home business and reliability and support are important to you, I'd recommend you consider yourself a business first and a home 2nd. Go with a business class service, regardless of the vendor. We use Crocker hosted VoIP for 21 employees (9 hard phones and 14 soft phones) and are happy with the reliability of the service - and I know where I can find Matt if that ever changes ;) Dave Dave DelVecchio President Innovative Business Systems, Inc. 161 Northampton Street, Easthampton, MA 01027 Phone: 413-584-4274 | Direct: 413-203-8301 E-mail: ddelvecchio at for-ibs.com | web: www.for-ibs.com -----Original Message----- From: hidden-discuss-bounces at lists.hidden-tech.net [mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf Of Matthew S. Crocker Sent: Tuesday, October 27, 2009 4:45 PM To: Stacey Langknecht Cc: hidden-discuss Subject: Re: [Hidden-tech] DSL & Voip ** Be sure to fill out the survey/skills inventory in the member's area. ** If you did, we all thank you. IBS uses ZixCorp Secure email solutions <http://userawareness.zixcorp.com/sites/index.php?b=e067466c0b21966011d87e4cdf96a787&type=0&p=0> - ask how you can too! NOTICE: The documents accompanying this electronic mail transmission contain information from Innovative Business Systems which is confidential and privileged. The information is intended solely for the individual or entity of whom this transmission was addressed. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of the contents of this transmission is prohibited. If you have received this electronic mail transmission in error, please delete this transmission at once.