[Hidden-tech] DSL & Voip

[Robert Heller]

At Tue, 27 Oct 2009 14:45:40 -0400 "Stacey Langknecht" <stacey at hotsapp.com> wrote:

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> Hello Everyone -
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> A few things here.first, some feedback about Verizon: the worst customer
> service I've ever experienced, and this was from the beginning of my dsl
> service a few years ago! Everything is awful from their obnoxious
> auto-operator to the incompetent csr's. I just got my email back up and
> running really due to the help of my host company, not Verizon, even though
> it was their fault (they blocked the port a few weeks ago, then told me port
> 587 was fine, then after a few weeks that stopped working, and now port 26
> is working again, but who knows how long this will last?!) - all this is
> because we have a home business with our own domain name. So..does anyone
> know of another company that offers dsl service to home biz folks that's
> also reasonable???? I understand that Comcast, AT&T and the other huge
> companies are all doing the same thing, and Crocker is more expensive and I
> hear that they don't offer 'round the clock service if something goes wrong.
> Any suggestions? 

I understand Crocker Communications (which is *local*) is very good. I
know of one Leverett citizen who swears by them for DSL -- they got DSL
going for him, after Verizon said that DSL was not even possible!

Verizon is actually looking to get completely OUT of the landline phone
business.  Their CEO is looking at bundling Video and Cell phone
services (even digital phone over FIOS is not something Verizon is
really interested in and they really don't want to run FIOS out in the
sticks at all).

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> I'm also looking into VOIP and have heard mixed reviews on Vonage and Magic
> Jack. Has anyone used Ooma? I have a friend down south who uses them and
> says they're OK. It seems like the big issue with Voip is the connection.
> Any feedback here? 
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> Thanks for all your help!!
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>  
> 
> Stacey Langknecht
> 
> Hotsapp Woodworks 
> 
> 413-367-9408
> 
> stacey at hotsapp.com
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-- 
Robert Heller             -- 978-544-6933
Deepwoods Software        -- Download the Model Railroad System
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