[Hidden-tech] open source CRM - SugarCE vs vTiger

[Matt Lampiasi]

Hi
I hardly ever do that. As a smaller company I mainly use it for more 
advanced contact management with notes, occasionally attaching the email 
to the contact. I try purposely to not save a lot of emails. But, with 
the outlook plugin (which comes with the modestly priced yearly support 
plan I mentioned with sugar) you can right click an email and associate 
it with a contact. This way you have control. You also need this support 
plan to get the plugin for word (both work with 07 versions) for the 
mail merge with word. The thunderbird plugin last i tried it (maybe 6+ 
mos ago) was a bit buggy. I found the word and outlook plugins to be 
fairly stable but Ive also had quirks with them over the yrs.
If you did not want to buy the support plan that gets you the 
outlook/word/tbird plugins, then you can fudge it by using the internal 
sugar email but I personally would not want to be stuck using that as a 
full time email client. I'm not sure if the tbird plugin has the same 
features but it definitely syncs contacts.

andrew bellak wrote:
> Thanks Matt,
>
> It's my understanding that vTiger is still based in India.
>
> So do you integrate email with Sugar at all?  If so, how and how do 
> you like that functionality?
>
> Andrew

-- 
Thank you,
Matt Lampiasi
Florence I.T. - A Community IT shop.
413-303-9167 or @ florenceit.net <http://florenceit.net>

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