Whenever I have problems getting online, I always reformat my hard drive. Jesus, I can't believe this. But that's certainly been my experience with Dell. If they can't solve your problem within 10 minutes, they move to Plan B - let's reformat your hard drive. I hope she gets some good local tech support from your query Anne. Jeff Jeff Rutherford jeff at jeffrutherford.com 413 369-4128 - phone Facebook - http://profile.to/jeffrutherford/ LinkedIn - http://www.linkedin.com/in/jeffrutherford On Jan 14, 2009, at 10:28 AM, Anne Campbell wrote: > ** Be sure to fill out the survey/skills inventory in the member's > area. > ** If you did, we all thank you. > > > Hi all, > > A friend and client of mine in Ashfield is having computer problems, > and she's hoping to find a patient techie who can come to her house > and do some troubleshooting. She's a very *non*-technical person, so > I don't know any details other than that she can't get online all of > a sudden, and Dell support in India is just telling her to reformat > her hard drive. I'd appreciate any referrals you have! Again, > patience is a major virtue, and she'll need someone who won't talk > jargon and make her feel foolish. > > Thanks very much - > Anne > > -- > Anne Campbell, acampbell at gmail.com > http://www.annecampbelldesign.com/ > http://www.riverbenddoula.com/ > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion > list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20090114/ea69e586/attachment.html