I have been a HughesNet (formerly Direcway) subscriber for 6+ years. My business is tech and I have no alternative. I did set two of my neighbors up with a Sprintcard and amplifier/antenna, and they may be better off than if on HughesNet. We have been thru many ups and downs with HN, including one month of hell when we had no service at all. I will definitively say the quality of installation is most important, and the second is that you be on a less-traveled transponder/gateway. You can read all the horror stories at http://www.dslreports.com/forum/sat . Also, I do believe that if you now pay less than $100 per month with HN you are getting their "consumer grade" service which is qualitatively different than the business-class. My current cost is $100+ $20 for a static ip / month for satellite service I would qualify as "decent enough" but cannot really be compared to any of the wired (DSL, cable) connections. Ping times on my bird are between 600-700 msec with no lost packets - this is pretty much nirvana if you can achieve it (except with their newest satellite which supposedly pings in at 300-400 msec). Finally, since December, I have had to fiddle with my modem (software fiddling) once per day to restore decent connectivity. I've been thru it with the gurus on dslreports.com (broadbandreports.com) and the conclusion is there is a subtle HughesNet problem (which they will rarely admit to) all I can do is wait for them to fix it or pay someone to come out and put me on a different bird. Given that service is pretty good except when I have to mess with the modem, I'm not going to get off this bird/transponder right now. So I hope I've given y'all an idea of what HughesNet satellite adventure is about. Regardless, it beats dial-up by a mile for most activities and I couldn't be without it now. -- Roy A Cohen Network Advantage LLC 413.330.9568 www.net-vantage.com