[Hidden-tech] web design question

[Jim Biancolo]

Hi Gretchen,

Kinda a shot in the dark, but your page doesn't validate:

   http://bit.ly/11skU

... which could conceivably confuse a finicky browser.  Seems unlikely, though.  Still, I'd fix that first, and then see if your client is still having problems.

I doubt I'll have further insights (if the above even warrants the label "insight"), but what browser and OS is your client using?  If the client is cooperative and savvy, it might be worth having them try it in a different browser just to make sure the problem is there rather than somewhere else in the chain.  Maybe they are behind a proxy that's screwing up the MIME type or something.  I've never heard of that happening, I don't even know if it's possible, but it's always good to narrow down where exactly the problem lies.

For what it's worth, it works fine on recent versions of Firefox, IE, and Chrome for Windows.

Take care,

Jim

-------
http://www.biancolo.com



At 1/5/2009 7:26 PM, Gretchen / Media Shower Productions wrote:
> I have a question for all of the web designers out there...
> 
> I filmed a virtual tour for a client, designed a simple page in iWeb and 
> uploaded it to my server.
> 
> http://tinyurl.com/chathamtour
> 
> I've tested the page on several computers, in several browsers, and it 
> always plays fine.
> 
> My client says that the page won't display on his computer.  He sent me 
> a screenshot of what he sees, and it's the source code for the page.
> 
> Can anyone help me figure out why this is happening, and what I should 
> tell him to do so that the page displays properly?
> 
> Thank you!!!
> 
> Gretchen Siegchrist
> Media Shower Productions
> 413.320.4586
> www.mspvids.com
> 
> 
> 
> 
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