[Hidden-tech] Mac or PC?

[Lynne Rudié]

For whatever it's worth, I have had the opposite experience with  
Apple. I haven't had much of anything to complain about, but they have  
always stood by anything I have bought from them and always been  
available to answer questions or help out when I needed them. (The  
genius bar at the apple store is also awesome, but the regular sales  
people are very knowledgeable too...). And I know this is risky but  
I've never spent the money for Applecare because I've never needed it.  
But I do have a good IT consultant who bails me out once in a while so  
I guess it amounts to about the same thing.

Last year I had a problem with an Iomega external hard drive that I  
bought from Apple and Apple made good on it even though, technically,  
the warranty should have been taken care of by Iomega.

It's too bad that your daughter had such a bad experience--it's  
probably not very helpful to hear this but the bad apple stories are  
few and far between...
	Lynne


On Oct 30, 2008, at 11:03 AM, Tom Kopec wrote:

>  ** Be sure to fill out the survey/skills inventory in the member's  
> area.
>  ** If you did, we all thank you.
>
>
> Also, if you do decide to get a Mac, make sure you get Applecare  
> (and figure that into the price).
>
> From painful experience with my daughter's hard-drive-eating  
> Macbook, Apple doesn't stand behind their products... the  
> unreliability of that Macbook drove my daughter (once a diehard  
> apple fan) back to a PC laptop this fall.
>
> ...tom
>
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