[Hidden-tech] ACT! vs. SalesForce

[Jonathon Podolsky]

Regarding your question on integration of SF with Google Apps: the
integration has future potential but so far is so-so.
The integration with Google AdWords looks cool but I haven't tried it.

Sync with Gmail only works for outbound email. You can click on the users
email from within their SF record, or from within Gmail you can cc: a
special SF email to get it into your SF record.  I'm looking at a special
plug-in that has a better integration with Gmail but there is an extra cost
and separate step to integrate.

Sync with calendar etc. require additional plug-ins (from Appirio).

I am sure others have varied experiences.  From my personal experience,
Daylite (a Mac CRM) is not so good and other CRM's for Mac are very limited.
 SF is a great CRM and has an amazing amount of plug-ins (over 800), though
the plug-ins can cost extra money and implementation time/cost.

The main downside of SF is the ongoing costs.

Jonathon Podolsky
Whole Health Expo

On Mon, Sep 22, 2008 at 12:34 AM, DAVID F. FARKAS <david at farkas.com>:
>
>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
>
>
>
>  Hi folks...
>
> I'm wondering if any of you can either compare or share your strong
> preferences for one of these two CRM solutions: ACT! software or
> SalesForce.com online (the free minimalist solution.)
>
> If you have experience with SalesForce, have you tried the integration with
> GoogleApps?
>
> Anything you can give me will be helpful. Thanx!
> Blissings,
> Da/\id
>
>  ------------------------------
> * LOVE is the Renewable Resource * DAVID  FRANKLIN  FARKAS
> www.HouseHealing.com <http://www.househealing.com/>
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-- 
All the best,

Jonathon Podolsky
Producer at WholeHealthExpo.com
Voice: 413.584.0010
Toll-Free: 877.WHE.EXPO
Toll-Free: 877.943.3976
Fax: 413.586.5846
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