>> The airport is not an 'officially' supported router so it didn't go >> through our testing process. I'm seeing login attempts with a >> PPPoE service name of 'Crocker' or 'Crocker Commic'. > > Yep, my service name is 'Crocker'. I updated my router to ignore the service-name setting for customers. It fixed a lot of issues customers were having. >> If you have a service name setup in your PPPoE configuration on >> your airport try clearing that out and reconnecting. The Service >> name is optional and has not been programmed into our router. I >> think that is causing the authentication requests to fail. > > I will try this when I get home, get back to you when I can (right > away, if it works...). > >> I'm going to head to the Holyoke mall for lunch and pick up an >> airport to see if I can figure it out as well. > > Excellent! That is very reassuring. >>>> I'm back from lunch (Wendy's at the mall, I DON'T recommend it. *bleck*) and have an Apple Airport Extreme in our lab getting configured. I know it will work, just need to figure out the settings. >>>> -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matthew at crocker.com P: (413) 746-2760 F: (413) 746-3704 W: http://www.crocker.com