[Hidden-tech] conflict between Airport and Crocker network upgrade

[Frieda Reichsman]

On Mar 3, 2008, at 11:42 AM, Matthew Crocker wrote:

> Friday night we switched our DSL customers over from our DS-3  
> circuit to our OC-3 circuit.  This should affect your speeds,  we  
> are now 3 times faster on our end.  We were bumping our heads  
> against our DS-3s bandwidth limit during peak times for the past  
> couple months.  Our new router & OC-3 has a lot more capacity.

Looking forward to it, when the Airport problem is fixed...

> The airport is not an 'officially' supported router so it didn't go  
> through our testing process.  I'm seeing login attempts with a PPPoE  
> service name of 'Crocker' or 'Crocker Commic'.

Yep, my service name is 'Crocker'.

> If you have a service name setup in your PPPoE configuration on your  
> airport try clearing that out and reconnecting.  The Service name is  
> optional and has not been programmed into our router.  I think that  
> is causing the authentication requests to fail.

I will try this when I get home, get back to you when I can (right  
away, if it works...).

> I'm going to head to the Holyoke mall for lunch and pick up an  
> airport to see if I can figure it out as well.

Excellent! That is very reassuring.

Thanks,
Frieda

//////////////////////////////////////

Frieda Reichsman, PhD
Molecules in Motion
Interactive Molecular Structures
http://www.moleculesinmotion.com
413-253-2405

//////////////////////////////////////




>
>
>
> -Matt
> On Mar 3, 2008, at 9:38 AM, David Korpiewski wrote:
>
>> ** The author of this post was a Good Dobee.
>> ** You too can help the group
>> ** Fill out the survey/skills inventory in the member's area.
>> ** If you did, we all thank you.
>>
>>
>> My Crocker DSL was running fine as of last night.  What upgrade are  
>> we referring to?  I didn't know there was one.  Will this increase  
>> my speeds?  I've been noticing that I used to get 300kps back in  
>> 2005, but now my max speed is more or less around 190kps.   Its  
>> disappointing.
>>
>> Good luck!
>> David
>>
>>
>> Frieda Reichsman wrote:
>>> ** The author of this post was a Good Dobee.
>>> ** You too can help the group
>>> ** Fill out the survey/skills inventory in the member's area.
>>> ** If you did, we all thank you.
>>> Hi,
>>> Have any other Mac user Hidden-Techies lost Internet service from  
>>> Crocker since Friday night, when they did an upgrade to their  
>>> network? It seems that if you are using Airport there is a  
>>> problem. I spoke with tech support, who are doing their best to  
>>> resolve the problem, but at this point I'm told my best recourse  
>>> is to contact AppleCare to have them help me restore "limited  
>>> connectivity" for now. I plan to do that later tonight, and I'm  
>>> wondering if anyone else has gone through this process. (I have  
>>> AppleCare but I just don't have time right now to spend even more  
>>> time dealing with this).
>>> For the moment I've come into town to get connected.
>>> I do not fully understand the problem, but I am wondering if  
>>> someone out there does, and can explain it. I'd also like to know  
>>> how long it might take to resolve it - days? weeks? I did speak  
>>> with tech support about these questions but still do not fully  
>>> understand the issue.
>>> Frieda
>>> //////////////////////////////////////
>>> Frieda Reichsman, PhD
>>> Molecules in Motion
>>> Interactive Molecular Structures
>>> http://www.moleculesinmotion.com
>>> 413-253-2405
>>> //////////////////////////////////////
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> --
> Matthew S. Crocker
> President
> Crocker Communications, Inc.
> PO BOX 710
> Greenfield, MA 01302-0710
>
> E: matthew at crocker.com
> P: (413) 746-2760
> F: (413) 746-3704
> W: http://www.crocker.com
>