... that is the question. I have a rather unusual consulting business. I take intake notes. I take notes on the work I do. Then write a report that is emailed to the client. Filing is not my forte and I do not have staff, so there is a pile of Jurassicly filed notes (oldest sediment is more or less on the bottom... except for that pesky ice age that churned things us...) What I'd like is input on is whether there is any need to keep the detailed notes at all. Perhaps just capturing the client info in a CRM database with minimal notes would suffice? That let's me have an overview and do follow up without paper that is not likely to be reviewed, assuming I actually put it all into a dB. The other concern is privacy / confidentiality. I am not legally bound by licensure to maintain confidentiality, but I do. Having notes creates the potential for violations of that privacy. The less I keep the less it's an issue. Thoughts? Experiences? Comments? Idea? Best practices that have worked for you or others? As always, thanx for being this wonderful resource and think tank. Blissings, David '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' Snowmen Fall from Heaven... Unassembled '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' "Whatever course you decide upon, there is always someone to tell you that you are wrong. There are always difficulties arising which tempt you to believe that your critics are right." ~ Ralph Waldo Emerson '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' "Do what you feel in your heart to be right - for you'll be criticized anyway. You'll be damned if you do, and damned if you don't." ~ Eleanor Roosevelt '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' "I know God will not give me anything I can't handle. I just wish that He didn't trust me so much." ~Mother Teresa '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' No trees were destroyed by sending this message. However, a significant number of electrons were sorely inconvenienced by delivering it. '''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20081216/d63a1d87/attachment.htm