Hi -- You are all so wonderful in sending so many responses so quickly!!! I have determined that it's not the monitor as I am sometimes able to get it started booting up, but then it goes black. Sean at Mass Media Vision called me (thank you Sean!) and said to start it in safe mode then start checking out each program one at a time to eliminate problems that way. Also, the lights on the keyboard will light up when we turn the computer on but then 2 of them go off with the one to the far right remaining on. So I won't get a chance to do the process of elimination until this evening, but we'll try it for sure. Thanks again! Stacey Langknecht Hotsapp Woodworks 413-367-9408 stacey at masscraft.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20080822/cad83942/attachment.htm