[Hidden-tech] Thanx... next question...

Dave DelVecchio DDelVecchio at for-ibs.com
Mon Jan 8 09:10:23 EST 2007


David,

Personal experiences based on name brand can lead you astray.  Most
manufacturers sell PCs available in many different models at many
different price points. For example, in broad terms, Dell sells
Dimensions for home users/entry-level systems that compete on price, and
the Optiplex series for commercial/business use that typically competes
on performance/reliability.  Similarly, HPs available through the
business channel are different than the home-user Pavilions found at
Best Buy or Costco.

We have had people not want to purchase an enterprise-level server from
HP because they had a bad experience with a sub-$500 Pavilion bought for
Christmas three years ago.  It's very frustrating, but while not an
exact comparison, it's somewhat similar to comparing a 2000 Ford Ranger
with a 2007 F350 - both are Ford pickups, but they are different models
at different price points made for different purposes.

One other piece of advice: with Dell, always pay for the Gold support.
Unlike HP, Dell doesn't allow local service centers to become warranty
authorized.  Therefore, even we have to call into tech support to open a
claim.  Unless you have Gold level support, the quality of the initial
calls are very poor and the frustration factor can be huge.  With HP, in
addition to getting warranty service through HP direct, there are many
HP authorized warranty service centers nationwide, including one in
Easthampton ;).

Dave DelVecchio
General Manager
Innovative Business Systems, Inc.
161 Northampton Street
Easthampton, MA 01027
Phone: 413-584-4274 
E-mail: ddelvecchio at for-ibs.com
web: www.for-ibs.com





-----Original Message-----
From: hidden-discuss-bounces at lists.hidden-tech.net
[mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf Of DAVID
F. FARKAS
Sent: Saturday, January 06, 2007 1:39 PM
To: hidden-discuss at lists.hidden-tech.net
Subject: [Hidden-tech] Thanx... next question...

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Many thanx for the suggestions about local storage places!

Next question...

If you were going to buy an off the shelf computer with a 19" LCD 
monitor, what manufacturer would you say gives the best product at 
the lowest price?

I used to build my own computers and things have changed so much I'm 
not sure who has good stuff, good tech support, etc. I've heard 
eMachines are good. Have heard to stay away from Dell and HP. But 
that's all old info.

Thanx. Ain't Hidden-Tech grand?
David

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