[Hidden-tech] Thanx... next question...

[fern]

I agree about Macs. I've been using them since 1984
and  never had one die on me. As a matter of fact I am
freecycling a few older macs, over 10 years old. They
all work and most came preinstalled with ethernet and
sound.

You can pick up used ibooks and  mac minis for under
$500. They require almost no maintainance and most
software problem you can fix.

Call me if you want help with Macs.

Fern


> 
> 
> When you buy a computer from one of the big
> corporate names, you get a 
> decent machine for a decent price, no doubt about
> that, but customer 
> service and tech support have gotten worse over the
> years at all of 
> these companies.
> 
> I have had good luck with Dells, but I've heard from
> people who had 
> trouble, that tech support is awful and getting
> worse. They often 
> suggest formatting the hard drive and reinstalling
> the OS when a simple 
> driver upgrade will solve the problem. They are
> poorly trained and not 
> prepared to deal with simple issues.
> 
> I have no experience with HP computers, but my guess
> is they are more of 
> the same. I had an issue with an HP printer not too
> long ago, and while 
> the tech support person did eventually help me solve
> my issue, he didn't 
> do the obvious thing first and I was on the phone
> for an hour.
> 
> I just bought a Mac Book Pro, and after several
> weeks I'm thrilled with 
> it. I'm running OSX and Windows XP (running
> Parallels) on the same 
> machine, and so far it's worked out very well. I
> bought the (very 
> expensive) Apple support policy, so I'm hoping if
> anything does go 
> wrong, my investment will pay off (but I have no way
> of knowing if it will).
> 
> Building doesn't really make sense unless you really
> enjoy it, since 
> these companies buy in such large quantities, you
> probably can't build a 
> machine for less than you can buy it. If you are
> comfortable building, 
> then you can probably repair the machine without the
> assistance of 
> incompetent corporate technical support should
> something go wrong.
> 
> Basically you pays your money and you takes your
> chances, but unless the 
> machine is a real dog (and you should do your
> research before buying), 
> then you should be OK.
> 
> Ron
> ___
> Ron Miller
> Freelance Technology Writing Since 1988
> 
> email: ronsmiller at comcast.net
> web: http://www.ronsmiller.com
> blog: http://byronmiller.typepad.com
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Fern

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