[Hidden-tech] Seeking Less Expensive Phone Options

[Fred Levine]

I've tried Vonage twice during the last four years or so and each time it
has NOT worked well. In both cases it would drop my voice so the other
person on the line couldn't hear me--not good for business. Also, most
recently, the service died completely and Vonage insisted I buy a new router
at my own expense to fix the problem. Overall, they've been extremely hard
to deal with and not customer friendly. I would stay away.




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> 
> We weren't able to make Vonage work. Reception just wasn't clear enough with
> Vonage and a Comcast cable service.
> We ended up switching back to Verizon for phone and internet and we have
> better service on both.
> It's possible Vonage could have worked better with the DSL service than it
> did with the cable service we had.
> 
> Lynn Benander
> Co-op Power
> 324 Wells Street
> Greenfield MA 01301
> 413-772-8898
> 
> -----Original Message-----
> From: Tom Adams / Reelife [mailto:reelifeproductions at mac.com]
> Sent: Wednesday, January 31, 2007 12:32 PM
> To: Centennial House
> Cc: 'Hidden Tech'
> Subject: Re: [Hidden-tech] Seeking Less Expensive Phone Options
> 
> 
>    ** The author of this post was a Good Dobee.
>    ** You too can help the group
>    ** Fill out the survey/skills inventory in the member's area.
>    ** If you did, we all thank you.
> 
> 
> Joan & Steve,
> 
> I know you said that newer technologies don't work as well since you're in
> Northfield, but "Vonage" might be something to look into since it's based on
> your internet connection and you're happy with that service.  I've been
> tempted by Vonage for some time now, but haven't made the switch quite yet.
> not sure what others experience has been using Vonage...
> 
> 
>  Regards,
> 
> Tom Adams
> 
> Director/Owner
> Reelife Documentary Productions
> using today's technology to educate, entertain and enlighten
> 
> "cool digital audio/video stuff...not boring or dumb"
> 413.575.9707
> reelifeproductions at mac.com, www.reelifeproductions.com
> http://web.mac.com/reelifeproductions
> Williamsburg, MA, USA
> (I'm currently out of the Reelife Office...emailing remotely)
> 
> 
> On Wednesday, January 31, 2007, at 12:21PM, "Centennial House"
> <cenhouse at valinet.com> wrote:
>> Dear HT-ers, Our 1 year business package (all phone) from Verizon will end
>> soon, thankfully, and we are seeking less expensive alternatives.  A
> company
>> called DC Communications from Rhode Island is offering .039/minute for long
>> distance and toll free with supposedly none of the added fees or surcharges
>> that Verizon adds to your bill.  Has anyone ever heard of them?  They are
>> persistent.
>> 
>> 
>> 
>> We live in Northfield where cell phone and other newer technologies tend
> not
>> to perform as reliably as necessary.  We currently use Comcast, which we
> are
>> very happy with, for cable TV and high speed Internet access (versus a
>> horrible experience with Verizon) but they don't offer 800 numbers, which
> we
>> rely on too.  We have T-Mobile for our cell phone, which is acceptable, and
>> a huge improvement over Cingular.  As a lodging establishment, the phone
> and
>> computer are our lifelines to customers, so we can't afford to experiment.
>> However, all this is expensive and we feel there must be a better way.
>> Advice?  Joan and Steve Stoia
>> 
>> 
>> 
>> Centennial House B&B and Conference Center
>> 
>> 94 Main St., Northfield, MA 01360
>> 
>> On the web:  <http://www.thecentennialhouse.com/>
> www.thecentennialhouse.com
>> 
>> Email:  <mailto:info at thecentennialhouse.com> info at thecentennialhouse.com
>> 
>> Tel: 413.498.5921, 877.977.5950
>> 
>> Fax: 413.498.2525
>> 
>> 
>> 
>> Carriage Towne Commons
>> 
>> Distinctive Professional Office Rentals
>> 
>> 17 Main St., Belchertown MA 01007
>> 
>> Tel: 413.323.0289
>> 
>> Fax: 413.498.2525
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
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