[Hidden-tech] Comcast v. Verizon

[David Korpiewski]

I had something similar happen to me when I moved literally a mile up 
the road from a condo to a house.  Verizon told me that their CO had to 
be upgraded and they couldn't get me DSL for over three weeks.  I 
couldn't live on a dial up modem so I gave Crocker a call after reading 
a bunch of praise on this list last year.  Crocker had me going inside 
of a week.  Once Verizon found out that I was changing providers, THEN 
they decided they wanted to help, but I stayed with crocker.   Verizon 
lost a 5 year customer and wouldn't help until they absolutely had to.

I do like Crocker.  True, they are slightly more expensive, but they 
threw me a deal if I prepaid for the year.  Their speeds are much faster 
than Verizon's and to date I don't remember any time that the DSL has 
been down.

-David


debbe dugan wrote:
>    ** Be a Good Dobee and help the group, you must be counted to post .
>    ** Fill out the survey/skills inventory in the member's area.
> 
> 
> Hi
> I had an awful experience with Verizon when I moved earlier this year. I had
> been a Verizon customer for over 2 years, and I was told that there "were no
> connections available" in Greenfield (I was moving from one location to
> another in town). So, on moving day when the Comcast installer was drilling
> holes through the walls of my house to run cable for broadband, Verizon
> called and told me that I could have DSL after all! I told the fellow that I
> was having Comcast installed because I could not be without high speed
> internet, and he literally pulled the plug! I lost emails that I had not
> downloaded because of the move, which is NOT a good thing for business! When
> I called to complain, I was told that the technician should not have done
> that, but that it could not be undone. So, I pulled my phone and went cable
> with that also.
> 
> I also help people who have converted to DSL set it up, and I must say that
> the tech support that you receive from Verizon is inconsistent. Comcast has
> much better tech support.
> 
> I have no direct experience with Crocker for DSL, but they do host some web
> sites for me, and their tech support is great! So, you should probably check
> them out also.
> 
> debbe
> 
> 
> -----Original Message-----
> From: hidden-discuss-bounces at lists.hidden-tech.net
> [mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf Of Joe
> Sent: Tuesday, October 10, 2006 2:43 PM
> To: Ron Miller
> Cc: Hidden-Tech
> Subject: [Norton AntiSpam] Re: [Hidden-tech] Comcast v. Verizon
> 
>    ** Be a Good Dobee and help the group, you must be counted to post .
>    ** Fill out the survey/skills inventory in the member's area.
> 
> 
> 
> Not to sound like a commercial, but before you sign up with Verizon, check
> out Crocker Communications DSL - they have better service, more consistent
> speeds and less hassle/beaurocracy than dealing with Verizon. I think the
> prices are pretty close, too.
> 
> 
>>    ** Be a Good Dobee and help the group, you must be counted to post .
>>    ** Fill out the survey/skills inventory in the member's area.
>>
>>
>> You've probably been over this before, but I'm considering switching
>> from Comcast Cable to Verizon DSL for my ISP.
>>
>> I've been having issues with my Comcast Cable (strange, intermittent
>> issues where certain web sites I visit all the time suddenly don't
>> display) and I received an offer from Verizon. For $29.99 per month, I
>> get their highest speed package and they will provide the modem and
>> software (and no installation visit is required).
>>
>> In addition, they will give me a $15.00 break on my bill for the first 6
>> months, meaning I get it for $15.00 a month for 6 months. I'm paying $45
>>   per month now for Comcast Cable.
>>
>> I'm wondering if anyone has had both and been able to compare. If not, I
>> typically get download speeds of around 600-700 kbs when the system is
>> running at top speed and I'm wondering how this compares with the
>> Verizon experience.
>>
>>
>> Thanks,
>> Ron
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-- 
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David Korpiewski                     Phone: 413-545-4319
Software Specialist I                Fax:   413-577-2285
Department of Computer Science       ICQ:   7565766
University of Massachusetts Amherst
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