[Hidden-tech] Vonage anyone?

[Matthew Crocker]

>
> We have Vonage at home and have been extremely pleased with both  
> the quality and the service... though we have been hesitant to use  
> it in the office as it means (same as all internet phone services)  
> that if your power is off or your internet is out, so is your phone.
>

We can deliver bonded Internet circuits, either T1 or SHDSL which  
will give you failover capabilities.  I've yanked a T1 circuit out of  
the smart jack while talking on the phone and you don't hear a  
click.   Couple that with a PoE switch and a UPS powering that  
switch, the firewall and T1 CPE and you are more reliable than a  
single ISDN PRI/DSL combo.  For Business we will be launching our  
Hosted IP Telephony system (Virtual PBX, IP-Centrex) in a couple  
months.  I'm finishing up my nomadic E911 service testing now.   With  
our service, we can control the entire network from the phone to the  
PSTN and guarantee quality. I'm working on a Residential VoIP over  
POTS service for the late summer.  I'll deliver a POTS line to your  
house but it will be VoIP to me.  The POTS is generated from my  
equipment in the Verizon CO so you have the reliability of POTS but  
the features of VoIP, best of both worlds.

VoIP can be made to be *much* more reliable than traditional TDM  
based PBX services,  it just needs to be engineered properly.

-Matt


>
> David
>
> David Fried Oppenheim
> Creative Constructs
> www.CreativeConstructs.com
> 413-527-5999
>
> On 2/27/06, Jean Graef <jean.graef at montague.com> wrote:   ** Be a  
> Good Dobee and help the group, you must be counted to post .
>   ** Fill out the survey/skills inventory in the member's area.
>
>
>
>
> We currently use Verizon for local and long distance phone,  
> conference calling, caller ID, and call forwarding. We're thinking  
> about switching to Vonage to lower our costs.
>
> Has anyone in the Valley used Vonage? What's the quality like?  
> How's the customer service?
>
> Jean
> -----------------------------------------------
> Jean Graef
> The Montague Institute
> www.montague.com
> -----------------------------------------------
>
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--
Matthew S. Crocker
Vice President
Crocker Communications, Inc.
Internet Division
PO BOX 710
Greenfield, MA 01302-0710
http://www.crocker.com