[Hidden-tech] What to charge for emergency support ?

[Edbride-PR]

Perhaps I misunderstood the question. If by "wearing a beeper" the question
merely meant being on-call, then of course there should be some
consideration. I was addressing the specific of wearing a beeper, as if that
meant something more than simply being on-call. The beeper gives you more
flexibility (as does a cellphone). But I advocate compensation when someone
is on-call, perhaps (as someone else mentioned) a certain minimum, which
would be applied against a higher rate if an emergency call materiazed.

Ed

----- Original Message ----- 
From: "Florence I.T." <florenceit at comcast.net>
To: <Hidden-discuss at lists.hidden-tech.net>
Sent: Tuesday, May 03, 2005 9:03 PM
Subject: Re: [Hidden-tech] What to charge for emergency support ?



 Edbride-PR wrote:
>
> >Charge for wearing beeper? I don't think so, anymore than you'd charge
for
> >keeping a cellphone nearby. You're charging for your time, the beeper
just
> >makes it easier for the client to find you.
> >
> >
> >
> This approach is fine if you don't put too much weight on IF you can
> respond. I offer similiar currently (No guaranteed off hours support,
> but if you catch me and I come in, it's 150% normal rates). And that's
> not higher only because I value the good relationships I have with
> existing clients. Expecting a highly skilled professional to respond to
> you immediately 24 hours a day is a LOT to ask, and should be expensive
> that's all I can say....