[Hidden-tech] Network-eating phone

[Sheldon F. Finlay]

Your cordless phone is probably 2.4Ghz and is interfering with the 
wireless network since both the phone and wireless access point 
(Airport?) run on the same 2.4GHz frequency.

We have a similar setup in our office with a 4-line cordless 
multi-handset PBX which operates at 2.4GHz. Our wireless D-Link router 
also operates at 2.4GHz. The 2.4GHz specification has 11 channels which 
overlap each other to vary degrees. The router can be set to a specific 
channel, whereas most good 2.4GHz cordless phones will do channel 
hopping automatically.

The solution we have found was to set our wireless router to one of the 
channels which have the least overlap, which is channel 1 or channel 11 
(we choose channel 11). So far we have not had any problems with the 
wireless router dropping off while the cordless handsets are in use.

Also, make sure that your cordless phone base is located a distance away 
from your wireless router and computer. The closer they are together the 
more likely they'll interfere with one another.

If you are still having issues, you can downgrade to a 900MHz cordless 
phone. Although these units are being phased out for the clearer 2.4MHz.

I am no expert on this subject. I am sharing what I learned while 
troubleshooting our network when we added a wireless router to our network.

I hope this helps.

Sheldon F. Finlay



Robin MacRostie wrote:

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> ------------------------------------------------------------------------
>
> Here's a nice techie problem
>
> I'm so happy with my new Imac G5 and  airport extreme. It's beautiful, 
> elegant, fast and I have scads of  updated graphic software to play 
> with.  My old computer is in another room, hooked into cable and the 
> new  computer gets online through the  base station and the network.   
>
> But -  I use  a portable phone with a headset so that I can talk, 
> keyboard and go online without crippling my neck. 
>                                         I've noticed that every time I 
> use my portable (not cell) phone, I lose all internet connection.  
>
> My  Mac technician  says that he configured the  network to keep  out 
> wireless devices up to 2.2 gigaherz.  
> What kind of a phone can I get that is portable, with preferably under 
> 900 gigaherz?  megaherz?  
> I'd rather it was lower and healthier.
>
> Or is it possible that  there is a  non-portable phone
> that  won't get into the network
> with a headset jack?
>
> Thanks
> Robin
>
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-- 
 

Sheldon F. Finlay
----------------------------------------------------------
Jagfly Hosting

email :: sheldon at jagflyhosting.com
web   :: www.jagflyhosting.com
Phone :: 413.253.0051
Fax   :: 413.425.6423 

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