[Hidden-tech] Problems with Comcast connection

Will Loving will at lovingcomputing.com
Sat Jan 15 15:02:32 EST 2005


A quick thanks to everyone who has posted regarding this issue. It seems
that many people have experienced connection problems with Comcast, but that
there were many reasons for those problems. Some people have concluded that
the problem is with Comcast - either with their system or with their
inability to diagnose of be up front about equipment issues. Other have had
various problems they were able to diagnose related to wiring,
auto-negotiation between network devices, bad cable modems, etc.

I appreciate all the troubleshooting suggestions and think that they may be
of assistance to others as well. It would be nice if Comcast did a better
job of surveying why problems happen - including with specific models of
routers - so that their tech support people could do their jobs more
effectively. The techs I've talked to sometimes know from experience, but it
doesn't seem like they have much of a database to work with.

If we ever get a final resolution to the problem, I'll let you know! Right
now it seems to be working fine, which is often the case on the weekends.

Will Loving
Human Data Design
Dedication Technologies, Inc.




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