[Hidden-tech] hosted service for Contacts Management

[Ron Miller]

You might want to look at freecrm.com, a free hosted CRM tool. They have 
been around for a year or two. I'm not sure they offer all of the 
functionality you are looking for, but for free, you have little to lose 
by checking.

They also offer a paid service that is add free and gives more storage 
space than the free version.


Ron


Matthew Crocker wrote:
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> 
> Jonathan,
> 
>  We can probably host a test/beta environment for you on one of our 
> virtual private servers.  The vendor is installing the software today so 
> we should have something operational next week.  You would get root 
> access in your own VPS and can install any software you want.  I would 
> be interested in helping build a sellable product around the SUSE 
> groupware suite.
> 
> -Matt
> 
> On Apr 15, 2005, at 2:24 PM, Jonathan Dill wrote:
> 
>>   ** This message was posted by a Hidden-tech Member
>>   ** being a Good Dobee and helping the group   ** by filling out the 
>> survey/skills
>>   ** inventory in the member's area.
>>   ** So Please signin today and add your information.
>>
>>
>> Hi folks,
>>
>> I have started a thread in the forums if you want to get involved in 
>> this discussion:
>>
>> http://members.hidden-tech.net/mvnforum/viewthread?thread=43
>>
>> I am interested in the idea of setting up a hosted service for 
>> Contacts Management that would duplicate the functions of something 
>> like ACT! or Microsoft Exchange.  This would be web-based, based on 
>> Linux / Open Source, able to sync with Thunderbird and PDAs, possibly 
>> with LDAP integration for address book.  Maybe it would be based on 
>> Open Groupware (OGO) or something similar that is already out there 
>> and in development.
>>
>> At this point, this is speculation--I want to get an idea of what is 
>> involved, and hopefully set up an "alpha" development server to play 
>> around with some software and get an idea of what would be involved in 
>> developing this type of service.  I want to find out if there are 
>> people already out there doing something like this, how much they 
>> charge, get a sense of the potential competition.
>>
>> The background is that in my new job as a consultant, I am dealing 
>> with several businesses who have a potential demand for this type of 
>> service.  For the most part, they are currently using ACT! but running 
>> into various problems and shortcomings.  A typical example is a home 
>> care business with about 15,000 contacts in about 600 groups--each 
>> "group" is a "patient" with nurses, family members, doctors, lawyers, 
>> and so forth, with appointments and case notes associated.  HIPPA is 
>> obviously going to be a concern for that type of business, but I don't 
>> know if HIPPA compliance  is going to be too much of a barrier to 
>> setting up this type of service, that is also part of the speculation 
>> and investigation.
>>
>> Best,
>> Jonathan
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