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<p><font face="Calibri">I think we've covered this already in a
recent thread, but I've been using GoDaddy for years and have
about 550 domains there.</font></p>
<p><font face="Calibri">Mik</font><br>
</p>
<pre class="moz-signature" cols="72">Mik Muller, president
Montague WebWorks
20 River Street, Greenfield, MA
413-320-5336
<a class="moz-txt-link-freetext" href="http://MontagueWebWorks.com">http://MontagueWebWorks.com</a>
Powered by ROCKETFUSION</pre>
<div class="moz-cite-prefix">On 6/8/2022 12:25 PM, Fred Grossberg
via Hidden-discuss wrote:<br>
</div>
<blockquote type="cite"
cite="mid:02fe01d87b54$55c67b50$015371f0$@verizon.net">
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<p class="MsoNormal"><span style="color:black">Who would you
guys recommend for a registrar?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Fred Grossberg<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Hidden-discuss
<a class="moz-txt-link-rfc2396E" href="mailto:hidden-discuss-bounces@lists.hidden-tech.net"><hidden-discuss-bounces@lists.hidden-tech.net></a> <b>On
Behalf Of </b>Sam McClellan via Hidden-discuss<br>
<b>Sent:</b> Wednesday, June 8, 2022 11:46 AM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:hidden-discuss@lists.hidden-tech.net">hidden-discuss@lists.hidden-tech.net</a><br>
<b>Subject:</b> Re: [Hidden-tech] Network Solutions<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Yes, Nitwit Solutions. Ever since other
registrars started popping up, they've been working very hard
to keep people paying 3x as much for a domain to no apparent
benefit, and then expanding their "services" with the same
playbook. Over the years they've gotten subtler about their
manipulations but still quite toxic. I'm very sorry to hear
your client had that experience, it's a different version of
the same story I've heard many times. Definitely stay away.
Register.com is similarly toxic, and GoDaddy also uses a
similar if somewhat less egregious playbook. I've wasted too
many hours of my life helping clients get away from these
guys.<br>
<br>
Sam<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:10.0pt;color:#2F5496"><img
style="width:1.8294in;height:.5968in"
id="Picture_x0020_1"
src="cid:part1.nMaOfVEw.xinCnuRD@montaguewebworks.com"
class="" width="176" height="57"><br>
<br>
<b>Sam McClellan</b></span><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;color:#2F5496">Itabix, Inc</span></b><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;color:#2F5496">one place
for all things </span></b><b><span
style="font-size:10.0pt;color:#C00000">web</span></b><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;color:#2F5496"><a
href="mailto:sam@itabix.com"
moz-do-not-send="true"
class="moz-txt-link-freetext">sam@itabix.com</a></span></b><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;color:#2F5496"><a
href="https://itabix.com" moz-do-not-send="true"
class="moz-txt-link-freetext">https://itabix.com</a></span></b><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;color:#2F5496">Main -
413.587.4600</span></b><o:p></o:p></p>
<p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;color:#2F5496">Toll-free -
877-7ITABIX (877.748.2249) </span></b><o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</div>
<div>
<p class="MsoNormal">On 6/8/2022 10:23 AM, Michael Muller via
Hidden-discuss wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p>Despite their history of being the first Registrar (they're
the for-profit spin-off of the original Internic, the
non-profit that managed all the domains starting in the
1990s), they are hands down the worst one out there. It's so
bad that even if you want to transfer your domain name away,
you need to click an extra two "are you sure" yes buttons,
then they tell you they will review your request and you may
get an email in three days with your Auth Code. I mean...
WTH?<o:p></o:p></p>
<p>Funny thing about the Internic, for those of you who may
not remember or been around in those days, back then you
would go to their website, fill out a long form, which would
send you an email. You would have to then reply to that
email (I guess that was how they verified you were real?)
and then you had to wait a week for their reply email to see
if you were the person who got the domain name, at which
point you needed to print the email and mail it to them with
a check for $75. Yes. And that's about $150 in today's
dollars. The whole thing took two weeks. It was brutal.
Network Solutions is their legacy.<o:p></o:p></p>
<p>Mik<o:p></o:p></p>
<pre>Mik Muller, president<o:p></o:p></pre>
<pre>Montague WebWorks<o:p></o:p></pre>
<pre>20 River Street, Greenfield, MA<o:p></o:p></pre>
<pre>413-320-5336<o:p></o:p></pre>
<pre><a href="http://MontagueWebWorks.com" moz-do-not-send="true">http://MontagueWebWorks.com</a><o:p></o:p></pre>
<pre>Powered by ROCKETFUSION<o:p></o:p></pre>
<div>
<p class="MsoNormal">On 6/7/2022 9:36 PM, Julie Waggoner via
Hidden-discuss wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Has anyone had any recent interactions
with Network Solutions?<o:p></o:p></p>
<p class="MsoNormal"><br>
I cancelled all services with NS for one of my clients a
year or so ago, because they were too expensive, always on
the upsell, obfuscating final costs, and it was impossible
to get hold of anyone for tech support.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">My client was recently billed over
$900, for services that I’d cancelled and that we haven’t
used for the past year.<o:p></o:p></p>
<p class="MsoNormal"><br>
I did manage to get an NS rep on the phone. When talking
to him, the rep said that<o:p></o:p></p>
<ol style="margin-top:0in" type="1" start="1">
<li class="MsoListParagraph"
style="margin-left:0in;mso-list:l0 level1 lfo2">They
cannot refund the money the client was billed because it
was billed 30 days ago.<o:p></o:p></li>
<li class="MsoListParagraph"
style="margin-left:0in;mso-list:l0 level1 lfo2">They
cannot “close” the client’s account because “what if you
wanted to use it again?”<o:p></o:p></li>
<li class="MsoListParagraph"
style="margin-left:0in;mso-list:l0 level1 lfo2">They
cannot remove my client’s credit card information from
the account because (see number 2).<o:p></o:p></li>
</ol>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I told them we were not happy having
the client’s credit information in NS’s records if we
weren’t using their services. (My client is going to get a
new credit card, and ask the credit card company to refuse
the billing since she did not authorize the purchase).<br>
<br>
This seems like it should be illegal. They’re essentially
holding my client’s credit card information hostage,
against my client’s wishes.<o:p></o:p></p>
<p class="MsoNormal"><br>
Has anyone had this experience, or have any insight into
this situation? <br>
<br>
Thanks!<br>
Julie Waggoner <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
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