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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='zoom: 0%'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Already added a new user, and they still can’t log into the site from that computer with the new ID.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CAN log in from a different computer.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>I’m working with the host company and looking into potential problems with a plugin – if I am able to resolve, will post the solution so others can benefit.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Julie<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></a></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Sam McClellan [mailto:sam@itabix.com] <br><b>Sent:</b> Tuesday, July 20, 2021 1:40 PM<br><b>To:</b> Julie Waggoner<br><b>Cc:</b> email list Hidden-Tech<br><b>Subject:</b> RE: [Hidden-tech] WordPress login issues<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Question - can you log in with a different account on that computer, and can you log in with that account on a different computer?<o:p></o:p></p></div><div><p class=MsoNormal>On Jul 20, 2021, at 12:48 PM, Julie Waggoner <<a href="mailto:jwaggoner@micablue.com" target="_blank">jwaggoner@micablue.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>I apologize, I should have clarified even further – they cleared the browser cache, AND tried with different browsers on that computer. No go. </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Thanks for your input, Sam!<br>Julie </span><o:p></o:p></p><p> <o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Sam McClellan [mailto:sam@itabix.com] <br><b>Sent:</b> Tuesday, July 20, 2021 12:45 PM<br><b>To:</b> Julie Waggoner<br><b>Cc:</b> email list Hidden-Tech<br><b>Subject:</b> Re: [Hidden-tech] WordPress login issues </span><o:p></o:p></p></div></div><p> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>That sounds like a browser cache issue, I would either have them clear the browser cache or try with a different browser. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Sam <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Jul 20, 2021, at 12:41 PM, Julie Waggoner via Hidden-discuss <<a href="mailto:hidden-discuss@lists.hidden-tech.net" target="_blank">hidden-discuss@lists.hidden-tech.net</a>> wrote: <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have a client who is – suddenly, within the past two weeks while I was on vacation -- unable to log into WordPress from one specific computer (unfortunately, the computer that they do most of their work on). <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>They can log in from their laptop, and from other computers within the organization, but not their own computer. <o:p></o:p></p><p> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is not my area of expertise, so I’m doing a bunch of research in order to help them (so far I’ve updated plugins and installed several patches on the back end, checked the allowed list, and am about to deactivate plugins to see if one of them is causing a problem – next up, deactivating the theme)….<br>…but if anyone has ideas or immediately knows what the issue might be, I’m all ears!<br><br>Thank you!!<br>Julie Waggoner<br>MicaBlue Creative <o:p></o:p></p><div id=DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2><p> <o:p></o:p></p><table class=MsoNormalTable border=1 cellpadding=0 style='border:none;border-top:solid #D3D4DE 1.0pt'><tr><td width=55 style='width:41.25pt;border:none;padding:9.75pt .75pt .75pt .75pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=icon" target="_blank"><span style='border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=46 height=29 id="_x0000_i1025" src="cid:image001.jpg@01D77D65.53839460" alt="Image removed by sender."></span></a><o:p></o:p></p></td><td width=470 style='width:352.5pt;border:none;padding:9.0pt .75pt .75pt .75pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#41424E'>Virus-free. <a href="https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient&utm_term=link" target="_blank"><span style='color:#4453EA'>www.avast.com</span></a> </span><o:p></o:p></p></td></tr></table></div><pre style='text-align:center'> <o:p></o:p></pre><pre style='text-align:center'><hr size=2 width="100%" align=center></pre><pre><br>Hidden-discuss mailing list - home page: <a href="http://www.hidden-tech.net">http://www.hidden-tech.net</a><br>Hidden-discuss@lists.hidden-tech.net<br><br>You are receiving this because you are on the Hidden-Tech Discussion list.<br>If you would like to change your list preferences, Go to the Members<br>page on the Hidden Tech Web site.<br><a href="http://www.hidden-tech.net/members">http://www.hidden-tech.net/members</a><o:p></o:p></pre><pre> <o:p></o:p></pre></div></div></div></div></body></html>