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    <font face="Helvetica, Arial, sans-serif">Yes, that's exactly the
      issue :( Anything beyond what you can do with SSH access, pulling
      a backup, and restarting you need access to support. Which is
      pretty much true of a dedicated server too, of course (with the
      addition of IPMI / direct access), but we've had very good
      experience with our colos.<br>
      <br>
      Sam<br>
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                    width="176" height="57"><br>
                  <br>
                  <b>Sam McClellan</b></span></span></p>
            <b> </b>
            <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt 137.4pt
              183.2pt 229.0pt 274.8pt 320.6pt 366.4pt 412.2pt 458.0pt
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                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(47, 84, 150);">Itabix,
                    Inc</span></span></b></p>
            <b> </b>
            <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt 137.4pt
              183.2pt 229.0pt 274.8pt 320.6pt 366.4pt 412.2pt 458.0pt
              503.8pt 549.6pt 595.4pt 641.2pt 687.0pt 732.8pt"><b><span
                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(47, 84, 150);">one
                    place for all things </span></span></b><b><span
                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(192, 0, 0);">web</span></span></b><b><span
                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(47, 84, 150);"></span></span></b></p>
            <b> </b>
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              183.2pt 229.0pt 274.8pt 320.6pt 366.4pt 412.2pt 458.0pt
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                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(47, 84, 150);"><a class="moz-txt-link-abbreviated" href="mailto:sam@itabix.com">sam@itabix.com</a></span></span></b></p>
            <b> </b>
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                    style="font-size: 10pt; color: rgb(47, 84, 150);"><a class="moz-txt-link-freetext" href="https://itabix.com">https://itabix.com</a></span></span></b></p>
            <b> </b>
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                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(47, 84, 150);">Main
                    - 413.587.4600</span></span></b></p>
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                  style="mso-bookmark:_MailAutoSig"><span
                    style="font-size: 10pt; color: rgb(47, 84, 150);">Toll-free
                    - 877-7ITABIX (877.748.2249) </span></span></b></p>
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    <div class="moz-cite-prefix">On 3/24/2021 3:53 PM, Bram Moreinis via
      Hidden-discuss wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:5d46c80e-c693-fd96-6e30-cedc05a1b345@gmail.com">
      <meta http-equiv="Content-Type" content="text/html;
        charset=windows-1252">
      <p>Good point, Sam. <br>
      </p>
      <p>I haven't used Digital Ocean (except during a weekend
        Hackathon) but I have used Linode.  They do give me access to do
        a manual restart through their interface, AND they let me do a
        rebuild from a backup.  So neither of those actions are
        support-dependent. <br>
      </p>
      <p>But if I want anything fancier, then yes I do need to get them
        on chat.  <br>
      </p>
      <p>-Bram<br>
      </p>
      <div class="moz-cite-prefix">On 3/24/2021 2:29 PM, Sam McClellan
        via Hidden-discuss wrote:<br>
      </div>
      <blockquote type="cite"
        cite="mid:e6dcda50-8d85-d6c4-f7c7-726a9ecf79a7@itabix.com">
        <meta http-equiv="Content-Type" content="text/html;
          charset=windows-1252">
        <font face="Helvetica, Arial, sans-serif">Hi Bram,<br>
          <br>
          Yes, we actually use Digital Ocean for prototyping more
          complex systems we're developing before moving them to a
          dedicated server. The main problem I have with Digital Ocean,
          and based on reviews it's the same for all those instant VPS
          systems, is that we have no access to their infrastructure and
          so are completely dependent on their level of support. We've
          had instances where we've gone several hours without a
          response, which is untenable. With a server, we have very
          quick access to the infrastructure. Also, the storage space is
          expensive compared to SSD's on a server. <br>
          <br>
          Sam<br>
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                      yes"><img
                        src="cid:part4.47569AB8.1D2F902A@itabix.com"
                        class="" width="176" height="57"><br>
                      <br>
                      <b>Sam McClellan</b></span></span></p>
                <b> </b>
                <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt
                  137.4pt 183.2pt 229.0pt 274.8pt 320.6pt 366.4pt
                  412.2pt 458.0pt 503.8pt 549.6pt 595.4pt 641.2pt
                  687.0pt 732.8pt"><b><span
                      style="mso-bookmark:_MailAutoSig"><span
                        style="font-size: 10pt; color: rgb(47, 84,
                        150);">Itabix, Inc</span></span></b></p>
                <b> </b>
                <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt
                  137.4pt 183.2pt 229.0pt 274.8pt 320.6pt 366.4pt
                  412.2pt 458.0pt 503.8pt 549.6pt 595.4pt 641.2pt
                  687.0pt 732.8pt"><b><span
                      style="mso-bookmark:_MailAutoSig"><span
                        style="font-size: 10pt; color: rgb(47, 84,
                        150);">one place for all things </span></span></b><b><span
                      style="mso-bookmark:_MailAutoSig"><span
                        style="font-size: 10pt; color: rgb(192, 0, 0);">web</span></span></b><b><span
                      style="mso-bookmark:_MailAutoSig"><span
                        style="font-size: 10pt; color: rgb(47, 84,
                        150);"></span></span></b></p>
                <b> </b>
                <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt
                  137.4pt 183.2pt 229.0pt 274.8pt 320.6pt 366.4pt
                  412.2pt 458.0pt 503.8pt 549.6pt 595.4pt 641.2pt
                  687.0pt 732.8pt"><b><span
                      style="mso-bookmark:_MailAutoSig"><span
                        style="font-size: 10pt; color: rgb(47, 84,
                        150);"><a class="moz-txt-link-abbreviated"
                          href="mailto:sam@itabix.com"
                          moz-do-not-send="true">sam@itabix.com</a></span></span></b></p>
                <b> </b>
                <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt
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                          href="https://itabix.com"
                          moz-do-not-send="true">https://itabix.com</a></span></span></b></p>
                <b> </b>
                <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt
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                  687.0pt 732.8pt"><b><span
                      style="mso-bookmark:_MailAutoSig"><span
                        style="font-size: 10pt; color: rgb(47, 84,
                        150);">Main - 413.587.4600</span></span></b></p>
                <b> </b>
                <p class="MsoNormal" style="tab-stops:45.8pt 91.6pt
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                        style="font-size: 10pt; color: rgb(47, 84,
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        <div class="moz-cite-prefix">On 3/24/2021 1:57 PM, Bram Moreinis
          via Hidden-discuss wrote:<br>
        </div>
        <blockquote type="cite"
          cite="mid:9a8d837e-2cd4-6909-fe4f-b08406ebf337@gmail.com">
          <meta http-equiv="Content-Type" content="text/html;
            charset=windows-1252">
          <p>Recommendation: <br>
          </p>
          <p>Use Linode instead of AWS.  It isn't managed, but they
            provide great service: <a class="moz-txt-link-freetext"
              href="https://www.linode.com/" moz-do-not-send="true">https://www.linode.com/</a></p>
          <p>It's similar to Digital Ocean in that you can duplicate and
            engineer different server configurations. <br>
          </p>
          <p>If all you want is a command line without the GUI, Linode
            gives you that too. <br>
          </p>
          <p>You can buy Linode time by the day. <br>
          </p>
          <p>-Bram<br>
          </p>
          <div class="moz-cite-prefix">On 3/24/2021 12:56 PM, Sam
            McClellan via Hidden-discuss wrote:<br>
          </div>
          <blockquote type="cite"
            cite="mid:5a8981ca-b754-799d-862b-230d39b03559@itabix.com">
            <meta http-equiv="Content-Type" content="text/html;
              charset=windows-1252">
            <blockquote type="cite"><font face="Calibri">I try not to
                give Jeff Bezos even one more dime, so will likely never
                wind up on AWS.</font></blockquote>
            That is the issue I face as a host. I know a cloud format is
            better than the single server format for hosting for several
            reasons, principally redundancy, management and distributed
            content. But in my experience, we're in a transition time
            when all the clouds that are affordable enough and could be
            used for shared hosting are owned by the same big companies
            that are trying to get our information and that I don't want
            to support. <br>
            <br>
            I do believe private clouds will become more affordable and
            usable over time. In the meantime we do our best -- our
            servers are hosted in relatively green colo's that have
            direct access to the internet backbone, we back up every day
            and, for any sites that need it for bandwidth and global
            distribution, use a CDN - mainly Cloudflare, or Sucuri if
            they need a firewall too. Love Sucuri.<br>
            <br>
            Sam<br>
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                    <b> </b>
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                            style="font-size: 10pt; color: rgb(47, 84,
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                            150);">Main - 413.587.4600</span></span></b></p>
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            <pre class="moz-quote-pre" wrap="">_______________________________________________
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</pre>
          </blockquote>
          <div class="moz-signature">-- <br>
            <div style="text-align:center;">
              <table>
                <tbody>
                  <tr>
                    <td><img moz-do-not-send="false"
                        src="cid:part15.CBE6BE47.6B91939C@itabix.com"
                        alt="" class="" width="128" height="128"><br>
                    </td>
                    <td>
                      <table style="border:0;padding:5px;">
                        <tbody>
                          <tr>
                            <td colspan="2"><span
                                style="color:#680303;font-weight:bold;">Bram
                                Moreinis, Technology Coordinator </span></td>
                          </tr>
                          <tr>
                            <td colspan="2">Springfield Lyceum College
                              Prep</td>
                          </tr>
                          <tr>
                            <td>Tech Support Phone: </td>
                            <td><span style="white-space:pre-wrap"></span>(413)
                              367-7340</td>
                          </tr>
                          <tr>
                            <td>School Website: </td>
                            <td><span style="white-space:pre-wrap"></span><a
                                href="https://online.slprep.org"
                                style="color:rgb(17,85,204)"
                                target="_blank" moz-do-not-send="true">online.slprep.org</a></td>
                          </tr>
                          <tr>
                            <td colspan="2" style="text-align:center;"><span style="white-space:pre-wrap"></span><em>"A
                                camino largo paso corto."</em></td>
                          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </div>
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          <pre class="moz-quote-pre" wrap="">_______________________________________________
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        <pre class="moz-quote-pre" wrap="">_______________________________________________
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      <div class="moz-signature">-- <br>
        <div style="text-align:center;">
          <table>
            <tbody>
              <tr>
                <td><img moz-do-not-send="false"
                    src="cid:part15.CBE6BE47.6B91939C@itabix.com" alt=""
                    class="" width="128" height="128"><br>
                </td>
                <td>
                  <table style="border:0;padding:5px;">
                    <tbody>
                      <tr>
                        <td colspan="2"><span
                            style="color:#680303;font-weight:bold;">Bram
                            Moreinis, Technology Coordinator </span></td>
                      </tr>
                      <tr>
                        <td colspan="2">Springfield Lyceum College Prep</td>
                      </tr>
                      <tr>
                        <td>Tech Support Phone: </td>
                        <td><span style="white-space:pre-wrap"></span>(413)
                          367-7340</td>
                      </tr>
                      <tr>
                        <td>School Website: </td>
                        <td><span style="white-space:pre-wrap"></span><a
                            href="https://online.slprep.org"
                            style="color:rgb(17,85,204)" target="_blank"
                            moz-do-not-send="true">online.slprep.org</a></td>
                      </tr>
                      <tr>
                        <td colspan="2" style="text-align:center;"><span style="white-space:pre-wrap"></span><em>"A
                            camino largo paso corto."</em></td>
                      </tr>
                    </tbody>
                  </table>
                </td>
              </tr>
            </tbody>
          </table>
        </div>
      </div>
      <br>
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      <pre class="moz-quote-pre" wrap="">_______________________________________________
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