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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Yes now charges $79 to take a look, and they won’t refund for not being able to diagnose it. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I used to take everything to the Apple Store, then I stopped after I brought in my daughter’s laptop and they wanted $600 for a new logic board, or whatever, I took it down the street to Dancer, and he fixed it for $50. What a huge loss that he’s no longer around!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Fred Levine<o:p></o:p></p><p class=MsoNormal>Small Batch Books<o:p></o:p></p><p class=MsoNormal>493 S. Pleasant St.<o:p></o:p></p><p class=MsoNormal>Amherst, MA 01002<o:p></o:p></p><p class=MsoNormal>413.230.3943<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:12.0pt;color:black'>From: </span></b><span style='font-size:12.0pt;color:black'>Deborah Chandler <debchandler411@gmail.com><br><b>Date: </b>Friday, February 21, 2020 at 10:48 AM<br><b>To: </b>Fred Levine <fred@smallbatchbooks.com><br><b>Cc: </b>Hidden-Tech Tech <Hidden-discuss@lists.hidden-tech.net><br><b>Subject: </b>Re: [Hidden-tech] Mac Help<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Fred,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Last time Yes had a computer of mine and couldn't manage to get any data off a crashed harddrive, they expected me to pay their <span class=money>$69</span>. (I think it was) intake fee anyway.<o:p></o:p></p></div><div><p class=MsoNormal>I paid it.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Then, I brought the computer over to Core Solutions Group and they were able to retrieve about 95% of my data, and charged me a very reasonable fee. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I went back to Yes, and asked Mark for my money back, and told him Core succeeded in doing the work. Mark started to refuse, and was so completely unethical in what he said to me then, but I told him I wasn't leaving until I got my money back. After about an hour, he handed me a check. I have not stepped foot in his shop ever since. And that was back when he was still on Main Street. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Best to you,<o:p></o:p></p></div><div><p class=MsoNormal>Deb<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Fri, Feb 21, 2020, 10:27 AM Fred Levine via Hidden-discuss <<a href="mailto:hidden-discuss@lists.hidden-tech.net">hidden-discuss@lists.hidden-tech.net</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Yes has had it for a week and can’t figure out what’s wrong. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Fred Levine<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Small Batch Books<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>493 S. Pleasant St.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Amherst, MA 01002<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>413.230.3943<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=71 height=72 style='width:.7395in;height:.75in' id="m_7486092231683481212Picture_x0020_1" src="cid:image001.jpg@01D5E89C.A919F310" alt="signature_14293741"><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:black'>From: </span></b><span style='color:black'>JACQUELINE SHERIDAN <<a href="mailto:js1965@icloud.com" target="_blank">js1965@icloud.com</a>><br><b>Date: </b>Thursday, February 20, 2020 at 6:48 PM<br><b>To: </b>Fred Levine <<a href="mailto:fred@smallbatchbooks.com" target="_blank">fred@smallbatchbooks.com</a>><br><b>Cc: </b><<a href="mailto:hidden-discuss@lists.hidden-tech.net" target="_blank">hidden-discuss@lists.hidden-tech.net</a>><br><b>Subject: </b>Re: [Hidden-tech] Mac Help</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Left click gets my vote! <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>And Yes computers. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><o:p> </o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>On Feb 20, 2020, at 18:38, Fred Levine via Hidden-discuss <<a href="mailto:hidden-discuss@lists.hidden-tech.net" target="_blank">hidden-discuss@lists.hidden-tech.net</a>> wrote:<o:p></o:p></p></blockquote></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi All,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’m sure it’s been asked before, but I need an excellent repair person for my iMac. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Fred<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Fred Levine<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Small Batch Books<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>493 S. Pleasant St.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Amherst, MA 01002<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>413.230.3943<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>Hidden-discuss mailing list - home page: <a href="http://www.hidden-tech.net" target="_blank">http://www.hidden-tech.net</a><br><a href="mailto:Hidden-discuss@lists.hidden-tech.net" target="_blank">Hidden-discuss@lists.hidden-tech.net</a><br><br>You are receiving this because you are on the Hidden-Tech Discussion list.<br>If you would like to change your list preferences, Go to the Members<br>page on the Hidden Tech Web site.<br><a href="http://www.hidden-tech.net/members" target="_blank">http://www.hidden-tech.net/members</a><o:p></o:p></p></div></blockquote></div></div><p class=MsoNormal>_______________________________________________<br>Hidden-discuss mailing list - home page: <a href="http://www.hidden-tech.net" target="_blank">http://www.hidden-tech.net</a><br><a href="mailto:Hidden-discuss@lists.hidden-tech.net" target="_blank">Hidden-discuss@lists.hidden-tech.net</a><br><br>You are receiving this because you are on the Hidden-Tech Discussion list.<br>If you would like to change your list preferences, Go to the Members<br>page on the Hidden Tech Web site.<br><a href="http://www.hidden-tech.net/members" target="_blank">http://www.hidden-tech.net/members</a><o:p></o:p></p></blockquote></div></div></body></html>