<html>
<head>
<meta content="text/html; charset=windows-1252"
http-equiv="Content-Type">
</head>
<body bgcolor="#FFFFFF" text="#000000">
We've been with Greenfield Cooperative for 25 years and it's been
smooth. Clearly, Greendfield Savings Bank has a great reputation
locally but I had a mortgage deal go horribly wrong with them years
and years ago and I haven't been able to recommend them since. <br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 7/26/19 9:35 AM, Rob Laporte via
Hidden-discuss wrote:<br>
</div>
<blockquote
cite="mid:BN8PR14MB24815A249259E6506DF6FA9CE5C00@BN8PR14MB2481.namprd14.prod.outlook.com"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
<div style="font-family: Verdana, Geneva, sans-serif; font-size:
11pt; color: rgb(0, 0, 0);">
<div>Hi HTers,<br>
</div>
<div><br>
</div>
<div>10 to 15 years ago I chose Easthampton Savings Bank (ESB)
for business and personal because I prefer going local, but
during the last two years poor tech and lack of redress, which
has cost my firm ~$1800 of lost billable, has me seeking
another bank with a branch in Greenfield.<br>
</div>
<div><br>
</div>
<div>I wonder if others have had problems with ESB, and I’d be
grateful for bank recommendations.
<br>
</div>
<div><br>
</div>
<div><b>Some of the ESB failings are:</b><br>
</div>
<div><br>
</div>
<div>
<ul>
<li>When ESB migrated their online banking, they forced us
to re-enter all payees, and for a while the old system
kept paying in double the new systems, yet we could not
login to the old.
</li>
<li>Both online and called notice of travel failed to enable
cards to work out of state, and that very requirement puts
cost of security on the customer more so than other cards
and banks we've use.</li>
<li>Town tax changes caused increase of mortgage/tax
payments by $6.95/mo, and with no prior notice about this
change, this prompted mailed threats of collections for
$6.85 (of ~$1800) being late less than a month.</li>
</ul>
</div>
<div><br>
</div>
<div>ESB’s SVP, Commercial Services Manager, Maura Kelly, <b>denied
my request for compensation</b> in the form of some months
of free use of our $20/mo business check scanner. Her evasions
and excuses suggest lack of ownership of the problems, which
spirit suggests future problems are likely.<br>
</div>
<div><br>
</div>
<div>Again, I’d be grateful for <b>Greenfield-local
recommendations for a new bank</b>, preferably local, but I
realize that economies of scale in bank tech may make a
national bank with a local branch the better choice.</div>
</div>
<div style="font-family: Verdana, Geneva, sans-serif; font-size:
11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature">
<div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt;
color:#000000; font-family:Calibri,Helvetica,sans-serif">
<p style="margin-top:0px; margin-bottom:0px; margin-top:0;
margin-bottom:0"><span id="ms-rterangepaste-start"></span></p>
<div style="font-variant-numeric:normal;
font-variant-east-asian:normal; line-height:normal;
margin:0px">
<span class="font" style="font-family:Verdana"><span
class="size" style="font-size:12px"><span class="size"
style="font-size:13px"><span class="font"
style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt"></span></span></span></span></div>
<p dir="ltr" style="line-height:1.38; margin-top:0pt;
margin-bottom:0pt"><span style="font-size:10pt;
font-family:Verdana,Geneva,sans-serif; color:rgb(0,0,0);
background-color:rgb(255,255,255); line-height:normal">Best
Regards,</span></p>
<p dir="ltr" style="font-weight:bold; line-height:1.38;
margin-top:0pt; margin-bottom:0pt">
<span style="font-family:Verdana,Geneva,sans-serif;
font-size:10pt; line-height:normal"></span><span
style="font-size:11pt;
font-family:Verdana,Geneva,sans-serif; color:rgb(0,0,0);
background-color:rgb(255,255,255); font-weight:700;
line-height:normal"><br>
</span></p>
<span style="font-family:Verdana,Geneva,sans-serif;
font-size:10pt"></span>
<p dir="ltr" style="font-weight:bold; line-height:1.38;
margin-top:0pt; margin-bottom:0pt">
<span style="font-size:10pt;
font-family:Verdana,Geneva,sans-serif;
color:rgb(102,102,102); background-color:rgb(255,255,255);
font-weight:700; line-height:normal">Rob Laporte</span><span
style="font-size:11pt;
font-family:Verdana,Geneva,sans-serif;
color:rgb(153,153,153); background-color:rgb(255,255,255);
font-weight:400; line-height:normal">
</span><span style="font-size:10pt;
font-family:Verdana,Geneva,sans-serif;
color:rgb(102,102,102); background-color:rgb(255,255,255);
font-weight:400; line-height:normal">| SEO Specialist, CEO</span></p>
<p dir="ltr" style="font-weight:bold; line-height:1.38;
margin-top:0pt; margin-bottom:0pt">
<span style="font-size:10pt; line-height:normal;
font-family:Verdana,Geneva,sans-serif"></span><span
style="font-size:10pt;
font-family:Verdana,Geneva,sans-serif;
color:rgb(102,102,102); background-color:rgb(255,255,255);
font-weight:400; line-height:normal">DISC, Inc. - Making
Websites Make Money</span></p>
<p dir="ltr" style="font-weight:bold; line-height:1.38;
margin-top:0pt; margin-bottom:0pt">
<span style="font-size:10pt; line-height:normal;
font-family:Verdana,Geneva,sans-serif"></span><span
style="font-size:10pt;
font-family:Verdana,Geneva,sans-serif;
color:rgb(102,102,102); background-color:rgb(255,255,255);
font-weight:400; line-height:normal">413-584-6500</span></p>
<p dir="ltr" style="line-height:1.38; margin-top:0pt;
margin-bottom:0pt"><a moz-do-not-send="true"
href="mailto:rob@2disc.com" title="mailto:rob@2disc.com"
style=""><span
style="font-family:Verdana,Geneva,sans-serif;
font-size:10pt; line-height:normal">rob@2disc.com</span></a></p>
<p dir="ltr" style="font-weight:bold; line-height:1.38;
margin-top:0pt; margin-bottom:0pt">
<span style="font-size:10pt; line-height:normal;
font-family:Verdana,Geneva,sans-serif"></span><a
moz-do-not-send="true" href="https://www.2disc.com/"><span
style="font-size:10pt;
font-family:Verdana,Geneva,sans-serif;
color:rgb(17,85,204); background-color:rgb(255,255,255);
font-weight:400; text-decoration:underline;
line-height:normal">www.2disc.com</span></a></p>
<div style="font-variant-numeric:normal;
font-variant-east-asian:normal; line-height:normal">
<br>
<span style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt"></span></div>
<span style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt"></span>
<div><b style="font-family:Verdana; font-size:12px;
font-variant-numeric:normal;
font-variant-east-asian:normal; line-height:normal"><span
class="size" style="font-size:16px"><span class="font"
style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt; color:rgb(134,17,6)">NOTE:</span></span></b><span
class="size" style="font-size:16px"><span class="font"
style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt; color:rgb(134,17,6)"> Emails can be
blocked by spam filters throughout the web. If you don’t
get a reply within an expected span of time, please
call.</span></span><br>
<span style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt"></span></div>
<span style="font-family:Verdana,Geneva,sans-serif;
font-size:11pt"></span><span id="ms-rterangepaste-end"></span><br>
</div>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
Hidden-discuss mailing list - home page: <a class="moz-txt-link-freetext" href="http://www.hidden-tech.net">http://www.hidden-tech.net</a>
<a class="moz-txt-link-abbreviated" href="mailto:Hidden-discuss@lists.hidden-tech.net">Hidden-discuss@lists.hidden-tech.net</a>
You are receiving this because you are on the Hidden-Tech Discussion list.
If you would like to change your list preferences, Go to the Members
page on the Hidden Tech Web site.
<a class="moz-txt-link-freetext" href="http://www.hidden-tech.net/members">http://www.hidden-tech.net/members</a>
</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Phone: 413.337.1030
LinkedIn: <a class="moz-txt-link-abbreviated" href="http://www.linkedin.com/pub/cheryl-handsaker/4/a21/8a/">www.linkedin.com/pub/cheryl-handsaker/4/a21/8a/</a>
Sponsor Cheryl for CROP Walk: <a class="moz-txt-link-freetext" href="https://www.crophungerwalk.org/bernardstonma/cheryl">https://www.crophungerwalk.org/bernardstonma/cheryl</a></pre>
</body>
</html>