<div dir="ltr">Another endorsement for GSB from us!<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><br><br style="font-size:12.8px"><font size="1">--</font><br style="font-size:12.8px"><font size="1" style="font-family:arial">Noah W. Smith, Founder + CEO</font><div style="font-size:small;font-family:arial"><font size="1"><b><font color="#0b5394">Born-Digital</font><font color="#ff6600"> </font></b>| 84 Russell St, Hadley MA | phone: 413-259-6777 | <a href="http://born-digital.com/" style="color:rgb(17,85,204)" target="_blank">born-digital.com</a></font></div><div style="font-size:small;font-family:arial"><span style="font-size:x-small">Scheduling a meeting with me? <a href="https://calendar.google.com/calendar/embed?src=noah.smith@commonmediainc.com&ctz=America/New_York&mode=WEEK" target="_blank">View my availability</a> </span></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jul 26, 2019 at 11:29 AM Kristi via Hidden-discuss <<a href="mailto:hidden-discuss@lists.hidden-tech.net">hidden-discuss@lists.hidden-tech.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I've been using Greenfield Savings Bank for about 5 years now with great service. <div><br clear="all"><div><div dir="ltr" class="gmail-m_3582374434051539927gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div>Kristi A. Bodin</div>
<div><span style="font-size:12.8px">Montague, MA</span></div>
<div>c: 413-695-9848</div>
<div><a href="mailto:krystyobolyte@gmail.com" target="_blank">krystyobolyte@gmail.com</a></div><div><a href="http://www.linkedin.com/in/kristibodin" style="font-size:12.8px" target="_blank">http://www.linkedin.com/in/kristibodin</a><br></div><div><a href="https://twitter.com/KABESQ" target="_blank">https://twitter.com/KABESQ</a><br></div><div><a href="http://KABESQ.com" target="_blank">http://KABESQ.com</a><br></div><div>Legal Solutions in Plain English</div><div><br></div><div><br></div><div><br><br></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jul 26, 2019 at 10:07 AM Rob Laporte via Hidden-discuss <<a href="mailto:hidden-discuss@lists.hidden-tech.net" target="_blank">hidden-discuss@lists.hidden-tech.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div>Hi HTers,<br>
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<div>10 to 15 years ago I chose Easthampton Savings Bank (ESB) for business and personal because I prefer going local, but during the last two years poor tech and lack of redress, which has cost my firm ~$1800 of lost billable, has me seeking another bank with
a branch in Greenfield.<br>
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<div>I wonder if others have had problems with ESB, and I’d be grateful for bank recommendations.
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<div><b>Some of the ESB failings are:</b><br>
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<ul>
<li>When ESB migrated their online banking, they forced us to re-enter all payees, and for a while the old system kept paying in double the new systems, yet we could not login to the old.
</li><li>Both online and called notice of travel failed to enable cards to work out of state, and that very requirement puts cost of security on the customer more so than other cards and banks we've use.</li><li>Town tax changes caused increase of mortgage/tax payments by $6.95/mo, and with no prior notice about this change, this prompted mailed threats of collections for $6.85 (of ~$1800) being late less than a month.</li></ul>
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<div>ESB’s SVP, Commercial Services Manager, Maura Kelly, <b>denied my request for compensation</b> in the form of some months of free use of our $20/mo business check scanner. Her evasions and excuses suggest lack of ownership of the problems, which spirit
suggests future problems are likely.<br>
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<div>Again, I’d be grateful for <b>Greenfield-local recommendations for a new bank</b>, preferably local, but I realize that economies of scale in bank tech may make a national bank with a local branch the better choice.</div>
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<span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169font" style="font-family:Verdana"><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169size" style="font-size:12px"><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169size" style="font-size:13px"><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169font" style="font-family:Verdana,Geneva,sans-serif;font-size:11pt"></span></span></span></span></div>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana,Geneva,sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);line-height:normal">Best Regards,</span></p>
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<span style="font-family:Verdana,Geneva,sans-serif;font-size:10pt;line-height:normal"></span><span style="font-size:11pt;font-family:Verdana,Geneva,sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:700;line-height:normal"><br>
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<p dir="ltr" style="font-weight:bold;line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:10pt;font-family:Verdana,Geneva,sans-serif;color:rgb(102,102,102);background-color:rgb(255,255,255);font-weight:700;line-height:normal">Rob Laporte</span><span style="font-size:11pt;font-family:Verdana,Geneva,sans-serif;color:rgb(153,153,153);background-color:rgb(255,255,255);font-weight:400;line-height:normal">
</span><span style="font-size:10pt;font-family:Verdana,Geneva,sans-serif;color:rgb(102,102,102);background-color:rgb(255,255,255);font-weight:400;line-height:normal">| SEO Specialist, CEO</span></p>
<p dir="ltr" style="font-weight:bold;line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:10pt;line-height:normal;font-family:Verdana,Geneva,sans-serif"></span><span style="font-size:10pt;font-family:Verdana,Geneva,sans-serif;color:rgb(102,102,102);background-color:rgb(255,255,255);font-weight:400;line-height:normal">DISC,
Inc. - Making Websites Make Money</span></p>
<p dir="ltr" style="font-weight:bold;line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:10pt;line-height:normal;font-family:Verdana,Geneva,sans-serif"></span><span style="font-size:10pt;font-family:Verdana,Geneva,sans-serif;color:rgb(102,102,102);background-color:rgb(255,255,255);font-weight:400;line-height:normal">413-584-6500</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="mailto:rob@2disc.com" title="mailto:rob@2disc.com" target="_blank"><span style="font-family:Verdana,Geneva,sans-serif;font-size:10pt;line-height:normal">rob@2disc.com</span></a></p>
<p dir="ltr" style="font-weight:bold;line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span style="font-size:10pt;line-height:normal;font-family:Verdana,Geneva,sans-serif"></span><a href="https://www.2disc.com/" target="_blank"><span style="font-size:10pt;font-family:Verdana,Geneva,sans-serif;color:rgb(17,85,204);background-color:rgb(255,255,255);font-weight:400;text-decoration:underline;line-height:normal">www.2disc.com</span></a></p>
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<span style="font-family:Verdana,Geneva,sans-serif;font-size:11pt"></span></div>
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<div><b style="font-family:Verdana;font-size:12px;font-variant-numeric:normal;font-variant-east-asian:normal;line-height:normal"><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169size" style="font-size:16px"><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169font" style="font-family:Verdana,Geneva,sans-serif;font-size:11pt;color:rgb(134,17,6)">NOTE:</span></span></b><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169size" style="font-size:16px"><span class="gmail-m_3582374434051539927gmail-m_-2785543779343568169font" style="font-family:Verdana,Geneva,sans-serif;font-size:11pt;color:rgb(134,17,6)"> Emails
can be blocked by spam filters throughout the web. If you don’t get a reply within an expected span of time, please call.</span></span><br>
<span style="font-family:Verdana,Geneva,sans-serif;font-size:11pt"></span></div>
<span style="font-family:Verdana,Geneva,sans-serif;font-size:11pt"></span><span id="gmail-m_3582374434051539927gmail-m_-2785543779343568169ms-rterangepaste-end"></span><br>
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