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<p>I've had some good experience with Florence going back 10 years
or so</p>
<p>Overall our experience with GSB has been excellent, you might go
direct to John Howland and work from there.<br>
Our latest business experience as been with AJ</p>
<p>Rich</p>
<div class="moz-cite-prefix">On 7/26/2019 1:53 PM, Aleda Jonquil via
Hidden-discuss wrote:<br>
</div>
<blockquote type="cite"
cite="mid:B7C6321B-F3C1-4B6B-B0A9-6EC3A45BD760@sitesinmotion.com">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
I know you’re looking for Greenfield, but I’ve found Florence Bank
in Northampton to be the best bank around.
<div class=""><br class="">
<div><br class="">
<blockquote type="cite" class="">
<div class="">On Jul 26, 2019, at 9:35 AM, Rob Laporte via
Hidden-discuss <<a
href="mailto:hidden-discuss@lists.hidden-tech.net"
class="" moz-do-not-send="true">hidden-discuss@lists.hidden-tech.net</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div style="font-style: normal; font-variant-caps: normal;
font-weight: normal; letter-spacing: normal; text-align:
start; text-indent: 0px; text-transform: none;
white-space: normal; word-spacing: 0px;
-webkit-text-stroke-width: 0px; text-decoration: none;
font-family: Verdana, Geneva, sans-serif; font-size:
11pt;" class="">
<div class="">Hi HTers,<br class="">
</div>
<div class=""><br class="">
</div>
<div class="">10 to 15 years ago I chose Easthampton
Savings Bank (ESB) for business and personal because I
prefer going local, but during the last two years poor
tech and lack of redress, which has cost my firm
~$1800 of lost billable, has me seeking another bank
with a branch in Greenfield.<br class="">
</div>
<div class=""><br class="">
</div>
<div class="">I wonder if others have had problems with
ESB, and I’d be grateful for bank recommendations.<span
class="Apple-converted-space"> </span><br class="">
</div>
<div class=""><br class="">
</div>
<div class=""><b class="">Some of the ESB failings are:</b><br
class="">
</div>
<div class=""><br class="">
</div>
<div class="">
<ul class="">
<li class="">When ESB migrated their online banking,
they forced us to re-enter all payees, and for a
while the old system kept paying in double the new
systems, yet we could not login to the old.</li>
<li class="">Both online and called notice of travel
failed to enable cards to work out of state, and
that very requirement puts cost of security on the
customer more so than other cards and banks we've
use.</li>
<li class="">Town tax changes caused increase of
mortgage/tax payments by $6.95/mo, and with no
prior notice about this change, this prompted
mailed threats of collections for $6.85 (of
~$1800) being late less than a month.</li>
</ul>
</div>
<div class=""><br class="">
</div>
<div class="">ESB’s SVP, Commercial Services Manager,
Maura Kelly,<span class="Apple-converted-space"> </span><b
class="">denied my request for compensation</b><span
class="Apple-converted-space"> </span>in the form of
some months of free use of our $20/mo business check
scanner. Her evasions and excuses suggest lack of
ownership of the problems, which spirit suggests
future problems are likely.<br class="">
</div>
<div class=""><br class="">
</div>
<div class="">Again, I’d be grateful for<span
class="Apple-converted-space"> </span><b class="">Greenfield-local
recommendations for a new bank</b>, preferably
local, but I realize that economies of scale in bank
tech may make a national bank with a local branch the
better choice.</div>
</div>
<div style="font-style: normal; font-variant-caps: normal;
font-weight: normal; letter-spacing: normal; text-align:
start; text-indent: 0px; text-transform: none;
white-space: normal; word-spacing: 0px;
-webkit-text-stroke-width: 0px; text-decoration: none;
font-family: Verdana, Geneva, sans-serif; font-size:
11pt;" class=""><br class="">
</div>
<div id="Signature" style="caret-color: rgb(0, 0, 0);
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<p style="margin-top: 0px; margin-bottom: 0px;"
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<div style="font-variant-numeric: normal;
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normal; margin: 0px;" class=""><span class="font"
style="font-family: Verdana;"><span class="size"
style="font-size: 12px;"><span class="size"
style="font-size: 13px;"><span class="font"
style="font-family: Verdana, Geneva,
sans-serif; font-size: 11pt;"></span></span></span></span></div>
<div style="margin-top: 0pt; margin-bottom: 0pt;
line-height: 1.38;" class=""><span style="font-size:
10pt; font-family: Verdana, Geneva, sans-serif;
background-color: rgb(255, 255, 255); line-height:
normal;" class="">Best Regards,</span></div>
<div style="margin-top: 0pt; margin-bottom: 0pt;
font-weight: bold; line-height: 1.38;" class=""><span
style="font-family: Verdana, Geneva, sans-serif;
font-size: 10pt; line-height: normal;" class=""></span><span
style="font-size: 11pt; font-family: Verdana,
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class=""><br class="">
</span></div>
<span style="font-family: Verdana, Geneva, sans-serif;
font-size: 10pt;" class=""></span>
<div style="margin-top: 0pt; margin-bottom: 0pt;
font-weight: bold; line-height: 1.38;" class=""><span
style="font-size: 10pt; font-family: Verdana,
Geneva, sans-serif; color: rgb(102, 102, 102);
background-color: rgb(255, 255, 255); font-weight:
700; line-height: normal;" class="">Rob Laporte</span><span
style="font-size: 11pt; font-family: Verdana,
Geneva, sans-serif; color: rgb(153, 153, 153);
background-color: rgb(255, 255, 255); font-weight:
400; line-height: normal;" class=""><span
class="Apple-converted-space"> </span></span><span
style="font-size: 10pt; font-family: Verdana,
Geneva, sans-serif; color: rgb(102, 102, 102);
background-color: rgb(255, 255, 255); font-weight:
400; line-height: normal;" class="">| SEO
Specialist, CEO</span></div>
<div style="margin-top: 0pt; margin-bottom: 0pt;
font-weight: bold; line-height: 1.38;" class=""><span
style="font-size: 10pt; line-height: normal;
font-family: Verdana, Geneva, sans-serif;"
class=""></span><span style="font-size: 10pt;
font-family: Verdana, Geneva, sans-serif; color:
rgb(102, 102, 102); background-color: rgb(255,
255, 255); font-weight: 400; line-height: normal;"
class="">DISC, Inc. - Making Websites Make Money</span></div>
<div style="margin-top: 0pt; margin-bottom: 0pt;
font-weight: bold; line-height: 1.38;" class=""><span
style="font-size: 10pt; line-height: normal;
font-family: Verdana, Geneva, sans-serif;"
class=""></span><span style="font-size: 10pt;
font-family: Verdana, Geneva, sans-serif; color:
rgb(102, 102, 102); background-color: rgb(255,
255, 255); font-weight: 400; line-height: normal;"
class="">413-584-6500</span></div>
<div style="margin-top: 0pt; margin-bottom: 0pt;
line-height: 1.38;" class=""><a
href="mailto:rob@2disc.com"
title="mailto:rob@2disc.com" class=""
moz-do-not-send="true"><span style="font-family:
Verdana, Geneva, sans-serif; font-size: 10pt;
line-height: normal;" class="">rob@2disc.com</span></a></div>
<div style="margin-top: 0pt; margin-bottom: 0pt;
font-weight: bold; line-height: 1.38;" class=""><span
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class="" moz-do-not-send="true"><span
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Geneva, sans-serif; color: rgb(17, 85, 204);
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line-height: normal;" class="">www.2disc.com</span></a></div>
<div style="font-variant-numeric: normal;
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normal;" class=""><br class="">
<span style="font-family: Verdana, Geneva,
sans-serif; font-size: 11pt;" class=""></span></div>
<span style="font-family: Verdana, Geneva, sans-serif;
font-size: 11pt;" class=""></span>
<div class=""><b style="font-family: Verdana;
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normal;" class=""><span class="size"
style="font-size: 16px;"><span class="font"
style="font-family: Verdana, Geneva,
sans-serif; font-size: 11pt; color: rgb(134,
17, 6);">NOTE:</span></span></b><span
class="size" style="font-size: 16px;"><span
class="font" style="font-family: Verdana,
Geneva, sans-serif; font-size: 11pt; color:
rgb(134, 17, 6);"> Emails can be blocked by spam
filters throughout the web. If you don’t get a
reply within an expected span of time, please
call.</span></span><br class="">
<span style="font-family: Verdana, Geneva,
sans-serif; font-size: 11pt;" class=""></span></div>
<span style="font-family: Verdana, Geneva, sans-serif;
font-size: 11pt;" class=""></span><span
id="ms-rterangepaste-end" class=""></span><br
class="">
</div>
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<pre class="moz-signature" cols="72">--
Rich Roth - Founder
<a class="moz-txt-link-freetext" href="http://www.awboc.com">http://www.awboc.com</a> -- Supporting online what makes life Thrive
My Tech business: <a class="moz-txt-link-freetext" href="http://www.tnrglobal.com">http://www.tnrglobal.com</a>
Art: <a class="moz-txt-link-freetext" href="http://www.welovemuseums.com">http://www.welovemuseums.com</a>
<a class="moz-txt-link-freetext" href="http://www.diadelosmuertostarot.com/">http://www.diadelosmuertostarot.com/</a>
Board member: Fostering Art and Culture Project
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