I just received the digest with this message so I don't know if the request is still relevant: What verson of OS is on the laptop? If the drive is encrypted by Windows Bitlocker or similar at-rest encryption, it will be very tough to access without login credentials. If the drive is removable and not encrypted, it's a fairly easy task to access files. I would first check to see if it's possible to log into the laptop with the same password as QB.