[Hidden-tech] Get Response support

Michael Muller tech at montaguewebworks.com
Fri Feb 9 15:36:54 UTC 2024


Hi Techers,

A friend of mine is using GetResponse on her WordPress website and is 
having an issue. Apparently she needs to have a separate domain set up 
for the app, or something.

Is anyone here familiar with GetResponse and WordPress and is willing to 
give her a hand. She is willing to pay for support.

Contact her directly at the address, below.

Thanks,

Mik



-------- Forwarded Message --------
Subject: 	Fwd: domain change [HT-449-505-100|8435832]
Date: 	Fri, 9 Feb 2024 09:03:45 -0500
From: 	Nancy Paglia <npaglia62 at gmail.com>
To: 	tech at montaguewebworks.com





> Begin forwarded message:
>
> *From: *GetResponse <gr-support at cs.getresponse.com>
> *Subject: **Re: domain change [HT-449-505-100|8435832]*
> *Date: *February 7, 2024 at 4:30:02 PM EST
> *To: *npaglia62 at gmail.com
> *Reply-To: *gr-support at cs.getresponse.com
>
> GetResponse <https://getresponse.com/>
>
> Hello,
>
> Thank you for your reply.
>
> If domain has been purchased in GetResponse, it cannot point to 
> website created in Wordpress unless we would transfer domain to Wordpress.
>
> Domain can be transferred at least 60 days after it was
> purchased/created. Not sooner.
>
> Another option would be to assign subdomain for your domain in 
> Wordpress on this domain.
> We could do it if you'd provide us with CNAME value for this subdomain 
> (which could be found in Wordpress).
>
> Finally, you can also use different sending domain and domain for 
> hosting website in Wordpress.
> What do you think about our customer service today? Please rate us 
> <https://customer.getresponse.com/login/8435832/HT-449-505-100/33521509>
>
> If you have any questions, please let us know.
> Best regards,
> Julia Szymczyk
> Customer Success Advisor
> www.getresponse.com <https://www.getresponse.com/>
>
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