I filed my complaint about the degradation of service, and in some areas in our region, no connectivity, with the local (DA) which links into the AG's consumer protection division. I have been in conversation with an "Executive Level" person and she has acknowledged there are problems, reading from the technical assessment tickets she receives from that division, and has refunded my recent payments. She said there IS a problem with a tower that serves my area (Leeds/Florence) which ends up reverting service to a tower near Amherst H.S., where there is also a problem. Not sure I have that quite right; not sure she does, as well. They are having contractors working on that tower, but not until November 30. She said she would understand if I switch carriers. I understand it is a problem with all the carriers and 5G in this area. I plan to file a complaint with the Dept. of Telecommunications and Cable and local legislators. If anyone would like to join me/help me in this effort, please let me know. I'm thinking of creating a petition. Wendy Foxmyn -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20221110/e351d53c/attachment.html>