[Hidden-tech] Google AdWOrds issue

[B. Kimo Lee]

Hi Al,

Is that the actual URL programed into your client’s site? If so, I’m betting it is invalid due to the likely fictitious domain name “websitename.com”. You’ll probably need to insert the actual domain name into the link. And also make sure there is an valid SSL certificate installed for the domain name.

“favicon.ico” is just an icon file which displays in the browser to the left of the URL field, so either you’d need to confirm that the .ico file actual exists in that location and if not, delete it from the site template.

Hope this helps…

Merry Christmas HT!

Best,
Kimo Lee


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On Dec 18, 2019, at 2:43 PM, Al Canali via Hidden-discuss <hidden-discuss at lists.hidden-tech.net> wrote:

> A client of mine cannot run their Google Adwors account because, according to Google, there is a 500 error caused by this url https://websitename.com/favicon.ico 
> Internal Server Error
> 
> The server encountered an internal error or misconfiguration and was unable to complete your request.
> 
> Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error.
> 
> More information about this error may be available in the server error log.
> 
> Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
> 
> Anyone have any experience with this? What did you do? 
> 
> 
> 
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