[Hidden-tech] conflict between Airport and Crocker network upgrade

[Frieda Reichsman]

On Mar 3, 2008, at 2:10 PM, Matthew Crocker wrote:

> I updated my router to ignore the service-name setting for  
> customers.  It fixed a lot of issues customers were having.

To see whather this would fix the lost internet connection, when I  
returned home I power-cycled all the equipment and restarted my  
machine, but the problem remained. So this change on your end, by  
itself, was not the answer for me.

>>> If you have a service name setup in your PPPoE configuration on  
>>> your airport try clearing that out and reconnecting.  The Service  
>>> name is optional and has not been programmed into our router.  I  
>>> think that is causing the authentication requests to fail.

Next I removed the Service name from the PPPoE configuration, updated  
the Airport with that change, and presto - that has fixed the problem.  
My Airport now seems fully functional for multiple machines in the  
house.

Yay!!! What a relief.

However, I have a friend in Amherst for whom this did not work. Her  
configuration did not have a Service name to begin with, so that is  
clearly not the problem. (Also, she has a Zoom modem rather then the  
Westfell model.) I hope to hear more about what other solutions you  
find.

> I'm back from lunch (Wendy's at the mall, I DON'T recommend it.   
> *bleck*)

If you like pizza, try Regina's in the food court there. It's some of  
the most authentic-tasting New York style pizza I've had since moving  
to New England 20 years ago. Good stuff!

> and have an Apple Airport Extreme in our lab getting configured.  I  
> know it will work, just need to figure out the settings.

OK, waiting with baited breath, on behalf of my friend and also just  
with general curiosity. Thanks so much for posting these replies.

Best,
Frieda






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Frieda Reichsman
Molecules in Motion
Interactive Molecular Structures
http://www.moleculesinmotion.com

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