[Hidden-tech] conflict between Airport and Crocker network upgrade

[Matthew Crocker]

Friday night we switched our DSL customers over from our DS-3 circuit  
to our OC-3 circuit.  This should affect your speeds,  we are now 3  
times faster on our end.  We were bumping our heads against our DS-3s  
bandwidth limit during peak times for the past couple months.  Our new  
router & OC-3 has a lot more capacity.

The airport is not an 'officially' supported router so it didn't go  
through our testing process.  I'm seeing login attempts with a PPPoE  
service name of 'Crocker' or 'Crocker Commic'.  If you have a service  
name setup in your PPPoE configuration on your airport try clearing  
that out and reconnecting.  The Service name is optional and has not  
been programmed into our router.  I think that is causing the  
authentication requests to fail.

I'm going to head to the Holyoke mall for lunch and pick up an airport  
to see if I can figure it out as well.


-Matt
On Mar 3, 2008, at 9:38 AM, David Korpiewski wrote:

>  ** The author of this post was a Good Dobee.
>  ** You too can help the group
>  ** Fill out the survey/skills inventory in the member's area.
>  ** If you did, we all thank you.
>
>
> My Crocker DSL was running fine as of last night.  What upgrade are  
> we referring to?  I didn't know there was one.  Will this increase  
> my speeds?  I've been noticing that I used to get 300kps back in  
> 2005, but now my max speed is more or less around 190kps.   Its  
> disappointing.
>
> Good luck!
> David
>
>
> Frieda Reichsman wrote:
>>  ** The author of this post was a Good Dobee.
>>  ** You too can help the group
>>  ** Fill out the survey/skills inventory in the member's area.
>>  ** If you did, we all thank you.
>> Hi,
>> Have any other Mac user Hidden-Techies lost Internet service from  
>> Crocker since Friday night, when they did an upgrade to their  
>> network? It seems that if you are using Airport there is a problem.  
>> I spoke with tech support, who are doing their best to resolve the  
>> problem, but at this point I'm told my best recourse is to contact  
>> AppleCare to have them help me restore "limited connectivity" for  
>> now. I plan to do that later tonight, and I'm wondering if anyone  
>> else has gone through this process. (I have AppleCare but I just  
>> don't have time right now to spend even more time dealing with this).
>> For the moment I've come into town to get connected.
>> I do not fully understand the problem, but I am wondering if  
>> someone out there does, and can explain it. I'd also like to know  
>> how long it might take to resolve it - days? weeks? I did speak  
>> with tech support about these questions but still do not fully  
>> understand the issue.
>> Frieda
>> //////////////////////////////////////
>> Frieda Reichsman, PhD
>> Molecules in Motion
>> Interactive Molecular Structures
>> http://www.moleculesinmotion.com
>> 413-253-2405
>> //////////////////////////////////////
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--
Matthew S. Crocker
President
Crocker Communications, Inc.
PO BOX 710
Greenfield, MA 01302-0710

E: matthew at crocker.com
P: (413) 746-2760
F: (413) 746-3704
W: http://www.crocker.com