[Hidden-tech] conflict between Airport and Crocker network upgrade

[Frieda Reichsman]

Hi,

Have any other Mac user Hidden-Techies lost Internet service from  
Crocker since Friday night, when they did an upgrade to their network?  
It seems that if you are using Airport there is a problem. I spoke  
with tech support, who are doing their best to resolve the problem,  
but at this point I'm told my best recourse is to contact AppleCare to  
have them help me restore "limited connectivity" for now. I plan to do  
that later tonight, and I'm wondering if anyone else has gone through  
this process. (I have AppleCare but I just don't have time right now  
to spend even more time dealing with this).

For the moment I've come into town to get connected.

I do not fully understand the problem, but I am wondering if someone  
out there does, and can explain it. I'd also like to know how long it  
might take to resolve it - days? weeks? I did speak with tech support  
about these questions but still do not fully understand the issue.

Frieda

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Frieda Reichsman, PhD
Molecules in Motion
Interactive Molecular Structures
http://www.moleculesinmotion.com
413-253-2405

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