Green Earth Computers is seeking a skilled repair technician who is able to repair iPhone, Android, and Windows Mobile phones, tablets, iPods, as well as notebook and desktop computers . We are seeking a candidate who is excited to work in a rapidly expanding small business, and passionate about the local community. Job Responsibilities: * Troubleshoot, diagnose, and repair smartphone, tablet, and computer hardware & software * Contact customers as required via phone, email, etc. * Reply promptly to all customer phone and email inquiries * Update and close all service calls promptly and thoroughly * Record detailed notes on current job status * Relate to customers what was done to their devices in a clear and understandable manner * Train/educate customers in the use of their devices in a friendly, patient, and respectful manner Required Qualifications: * Excellent customer service skills * Patience * Experience working on a small team with other technicians * Easily able to complete set tasks with minimal supervision, self-motivated with a high standard of quality work * Comfortable going into customer's homes if needed for support calls * Reliable transportation to and from Northampton Additional Experience Preferred: * Two or more years of professional experience troubleshooting, diagnosing, and repairing smartphone and tablet hardware * Two or more years of professional background/experience in computer hardware and software repair/troubleshooting We are an equal opportunity employer, and invested in supporting a lively, pleasant, and inclusive atmosphere. We support green business solutions, local small business economy, and open-minded, open-hearted, creative free thinkers. If this sounds like an atmosphere you would like to work in, please contact us via email with: * Resume * References * Certifications/Relevant education (if applicable). This position is flexible hours at start, transitioning toward a goal of full time in the summer/fall. We offer flexible holiday, vacation, and sick time, with growth potential and possible profit share bonuses. Salary is industry-competitive and commensurate with experience and references. Some in-house training provided. Assistance and support available as needed in attaining relevant certifications. At a minimum all applicants should have a desire to learn and some work or career training experience. All serious applicants are encouraged to apply. https://jobsinthevalley.com/employer/job/view/21514 ------------------------ Please feel free to share. Kiernan Gulick-Sherrill Green Earth Computers - Computer & Smartphone Repair 20A Crafts Ave Northampton, MA 01060 www.greenearthpc.us 413-282-8324 See what people are saying -- Check us out on Yelp! <http://www.yelp.com/biz/green-earth-computers-northampton-4> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20180307/3d47c6c0/attachment-0001.html