[Hidden-tech] Comcassssssst

[RA Cohen]

What seems to be a simple issue can actually be quite complex. You need 
to "isolate the variables" to see what is causing the problem.

1. Connect with WIRE from device to Comcast modem if possible. Check 
connectivity (run speedtest speedtest.net or speakeasy.com or Comcast's own)

2. If THAT is no good, then your problem is either : comcast on premise 
wiring, comcast modem, ethernet cable, or ethernet card in device used. 
Don't go any further before you fix what ails when connected with WIRE ...

3. Once you test good for WIRED connectivity, then move on to step 4.

4. Connect a wireless device to your wireless access point. It could be 
Comcast's modem's wireless or your own access point/router connected to 
Comcast's modem.

5. If it tests good, great. If not, then remove your own router/access 
point from the network and connect wirelessly to Comcast's. If that is 
no good (and its WIRED connectivity is), then the issue is either the 
Comcast wireless side of the modem or your own wireless device.

6. If 5 above tests fine, then add your own access point back and test. 
If that is no good, then you may have a faulty ethernet cable between 
the Comcast modem and your router/access point. If your access point has 
ethernet ports, test WIRED connection from your device to the access 
point. If that is no good, then replace the cable between Comcast modem 
and router/access point and test. Lastly, replace the router/access 
point or reconfigure it. Or determine if your wireless device is 
functioning properly.

Whew! That was a lot and I haven't had my coffee yet, so I hope not too 
rambling. But I hope it helps people!

-Roy


On 05/19/2017 07:10 AM, Rob Laporte wrote:
> No sure how accurate this performance map not supplied by Comcast is, 
> but I have found it useful: 
> http://downdetector.com/status/comcast-xfinity/map/ .
>
> I’ve also learned that increasingly wireless devices at nearby 
> neighbors, and perhaps other wireless devices in a the same building, 
> obfuscate the signal. In the last two weeks, I’ve gone retro, 
> hardwiring my workstations to the comcast modem, and so far I’ve had 
> none of the past problems.
>
> Best Regards,
>
> *Rob Laporte*
> Founder & Managing Partner
> *DISC, Inc. - "Making Web Sites Make Money"*
> 413-584-6500
> Rob at 2disc.com <mailto:Rob at 2disc.com>
> www.linkedin.com/in/2disc <http://www.linkedin.com/in/2disc>
> www.2disc.com <http://www.2disc.com>
>
> *NOTE:*Emails can be blocked by spam filters throughout the web. If 
> you don’t get a reply within an expected span of time, please call.
>
>
>
>
>> On May 18, 2017, at 9:00 PM, wendy foxmyn <wfoxmyn at gmail.com 
>> <mailto:wfoxmyn at gmail.com>> wrote:
>>
>> Are other folks having a problem with connecting?  I've heard some 
>> buzz locally about slow speeds.  I had it the last 3 weeks, finally 
>> re-set the modem, and lost my connection (doesn't appear) to wifi. 
>> Because I get all "Amy Schumer-y" at the prospect of calling Comcast, 
>> I would appreciate H-T help in how to solve what, for most of you, 
>> might be a simple problem.
>>
>> Thank you.
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-- 

	

/*Roy A Cohen CEO*/*
*413-223-9007 opt 1


	

	

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