[Hidden-tech] Olivernetko & sudden Mac shutdown

[Stacy Kontrabecki]

The Apple link mentions MBP 15" from early 2011 & late 2011 are covered 
by this shutdown problem. Mine is 15-inch Mid 2010 and doesn't show any 
repair options when I plug the serial # in the website lookup. The 
shutdowns persist. It never happened before I factory reset and upgraded 
the OS. That's almost 6 years.

Rob mentioned overheating. In Dec. I had the thing re-puttied for heat 
leakage as the computer was running hot. Worked wonders. Shutdowns began 
after factory resetting and upgrading from the original OS to El Capitan.

Now every keystroke moving from window to window is taking many seconds 
and the rainbow pinwheel starts spinning. Cripes.

I'll look for an anti-virus, I guess. Kiernan recommended AVG Free 
Antivirus for Mac.

Stacy


On 6/7/16 2:31 PM, Catamount wrote:
> These definitely sound like two separate issues.
>
> Your MBP may be covered under this Repair Extension Program:
> https://www.apple.com/support/macbookpro-videoissues/
>
> It sounds like you successfully purged Olivernetko.
>
>
>           Holleran Greenburger
>           Catamount Computer
>           56 Bridge St
>           Shelburne Falls, MA 01370
>           413-625-2839 lion at catamount.net
>
>
>
> On 6/6/16 5:24 PM, Stacy Kontrabecki wrote:
>> I've been meaning to ask since January:
>>
>> In December I reset my MacBook Pro to factory settings. Put in new
>> battery. Reinstalled all applications. Sweet. Everything ran quickly and
>> smoothly, until
>>
>> in February my computer would unexpectedly shut completely down for no
>> apparent reason. Sometimes this would happen almost immediately after
>> turning the computer on from an 100% powered-down state.  Sometimes it
>> happens when I'm typing in Word. An icon for Olivernetko appeared in the
>> app bar at the bottom of the screen and, after googling, I thought I
>> removed this intruder. I never clicked on the icon.
>>
>> I still have unexpected shutdowns of the computer. It's scary,
>> especially when I'm with a client or in the middle of typing a report.
>>
>> What do I do? I can't remember what exactly I did to remove the icon and
>> background files back in February. I believe I did the manual removal of
>> launchagent files and extensions from Safari per this website, as they
>> don't exist.http://www.precisesecurity.com/adware/how-to-remove-olivernetko
>>
>> Maybe these are two separate problems. Maybe Olivernetko is gone. I'm
>> thinking that maybe the shutdowns started after I removed what I could
>> re: Olivernetko files.
>>
>> I have several of the failure reports from the sudden shutdowns, if
>> there is anyone out there who can decipher them to help fix this problem.
>>
>> Thank you.
>>
>> Stacy
>>
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