Definitely dont let them into your computer, or give them any personal information. They are scammers/virus. Malwarebytes has a good free spyware removal tool for macs that can work. AVG makes a good free antivirus scanner for macs that we recommend for all mac users (for future protection). If you are having trouble clearing it out yourself, feel free to drop by or give us a call and we can check it in for service or schedule an onsite. Kiernan Gulick-Sherrill Green Earth Computers - Computer & Smartphone Repair 20A Crafts Ave Northampton, MA 01060 www.greenearthpc.us 413-282-8324 See what people are saying -- Check us out on Yelp! <http://www.yelp.com/biz/green-earth-computers-northampton-4> On Thu, Dec 1, 2016 at 1:08 PM, Stacy Kontrabecki <swampdancer at comcast.net> wrote: > Somehow, someway the developer of "Advanced Mac Cleaner" software has > wormed their way into my brand new Mac Air. I get a pop up box daily > saying to purchase. I called the technical support and they want me to > let them VPN into my computer so they can fix the problem. "They get > hundreds of calls for the same problem every day. "No shit, sherlock. > And no, I'm not inviting you in. > > I've (I think) deleted all bogus applications through Finder, but this > insidious fxxker is hiding an executable somewhere. > > Ideas? > > Stacy > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20161201/2364b34d/attachment.html