[Hidden-tech] Lost emails on Comcast

[Chris Hart, MyMacTech.com]

Some more details are needed in order for the situation to be understood.

When you login to comcast webmail, are the messages in the trash folder perhaps?  Or in some other subfolder?

What email app does your friend use to access comcast email?  Just webmail?  A computer?  What email program?   A smartphone?  What kind?

Does he know if he was/is configured for IMAP or POP connection to the server?

Does he have any backups of his computer?

Chris Hart
     Computer Support & Technology Consulting
        for Connecticut and Western Massachusetts
            Tel: 860-291-9393
                http://www.MyMacTech.com

On Nov 5, 2015, at 11:30 AM, Tim Holcomb <timholcomb55 at gmail.com> wrote:

> 
> 
> 
> Hello-
> This is my first post since joining Hidden Tech. I am looking for help on behalf of a friend in retrieving three years of emails that were lost by comcast.net. 
> Thanks.
> Tim
> 
> -- 
> Tim Holcomb
> 413-530-3233
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